Overview Guides
overview guides
Learner Portal Overview
Welcome to Continuous Professional Learning (CPL) at Humber. Whether you are a new learner or returning learner, you will be able to access CPL Learner Portal and a number of self-serve options after you log in with your Humber credentials such as:
- Drop/Transfer a course
- View/Print Unofficial Statement of Grades
- Order Digital documents
- Update your mailing address
Login
You can access the login page from the CPL website, or by entering the url cpl.humber.ca in your web browser, or by selecting this button.
After you log in, you are taken to the Learner home page. Select the self-serve menu items on the left.

Learner Portal Overview Video

Whether you are a new learner or returning learner, this Learner Portal Overview Video will show you how to access the portal as well as a number of self-serve options available to you after login.
How to Navigate to Learner Portal
To get started, simply click on the "log in" button and select "learner login". Here, you can enter an existing Humber account, or you can begin one as a new user. Once you have logged in, you will see the learner portal.
You will see on the left-hand side a menu of common items that you will be able to use and access at any time.
My Course Schedule
Click on "my course schedule" to see your current schedule. This can be seen by day, week, month, or year. Starting September 25, 2021 you can review your recent or past transactions from your Learner Portal, print receipts or make payments for any outstanding balances.
Previous Enrolment
Past enrolment transactions are available for learners working towards a certificate from Fall 2018 forward. Information prior to Fall 2018 is available in your MyHumber portal.
Your Learner Account
On the student home page, you will be able to review the current courses that you are enroled in.
Under “my profile” you will be able to see information related to your learner account. You can also click on “my enrolment history” to see a list of current courses that you're enroled in, courses that you have completed, and also courses that you have dropped.
Resources and Courses
In addition to the portal, you can also search for and register in courses. And finally, you can click on Help to access resources available for you to learn more about the system, including job aids and short videos.
The learner portal is a great way for you to keep organized about courses you have registered in, and view past transactions, and it's a great place for you to continue your learning journey with us here at Humber Continuous Professional Learning.
How to Register for a Course and Create a New Account if you are a New Humber Learner
This is an overview of how you, as a new Humber learner without an existing Humber username/N-number can create your account to register for a Continuous Professional Learning course at Humber College.
If you have or previously had a Humber username/N-number, please go to How to Register for a Course and Login if you already have Humber Credentials.
Create an Account Overview Video

A short video that walks you, the learner, through creating a Humber account. An account is needed to access a number of functions within the learner portal including registration for a Continuous Professional Learner (CPL) course.
Create an Account Step by Step
On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enrol in the course.
The course has been added to your shopping cart. Click the “Checkout” button to continue.
Click on the “Create Account” button under the New Humber User section
Please enter your email address and then click the “Check Availability” button.
If the email address you have entered is recognized, a message will appear stating that an account already exists. Please click the “sign in” button to login. If you don’t remember your username/N-Number or password, please contact I.T. Support Centre using the following ways:
416.675.6622 X8888
supportcentre@humber.ca
humber.ca/techtalkIf the email address you entered is not recognized, a new account will need to be created and a pop-up window will appear with the message “One Time Password sent Successfully”. Select the “Close” button and go to your email.
Note: The One Time Password (OTP) is only valid for 5 minutes.Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the One Time Password from the email.
Note: The One Time Password (OTP) is only valid for 5 minutes. Check your spam or trash folder if you can’t find the email. If the OTP expired, go back to Step 4 to trigger the OTP email again.
If you attempt multiple times but still don’t receive the OTP, please contact cplhelp@humber.caReturn to the Account Creation page, paste the One Time Password in the box above the “Validate” button. Click the “Validate” button to continue.
After the system validates the One Time Password, it unlocks the rest of the form. Complete the form and click the “Submit” button at the bottom of the page.
A confirmation appears with the message “Account Created”. Before clicking on the “Login” button, go to your email inbox to retrieve the username and password.
Note: If the system finds similar records and asks you to confirm account ownership, please skip to Step 17In your email inbox, navigate to the message with the subject line: Your Humber Login Credentials and copy the username and password.
Note: Check your spam or trash folder if you can’t find the username and password emailGo back to the “Account Created” page and click the “Login” button.
You will be directed to the Humber Sign in page. Paste your username and password here and then click the “Sign In” button.
Note: Do not use @humber.ca after the username/N-number in the username field.On the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.
Please note: your card information is NOT saved by Humber; this is only required for payment processing. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Sometimes after completing the form in Step 9, the system will recognize similar demographic information already on file and you will be presented with a screen asking you to confirm if any of the emails on file belong to you. If one of them does, then confirm by entering that email address in the box above the “confirm email” button.
Note: Be sure you have access to the email before confirming as you will need to be able to receive the One Time Password.
Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the OTP from the email, paste it in the box above the “Validate” button. Click the “Validate” button to continue.If you do not recognize any of the emails, click the “Submit” button at the bottom of the page. You will receive an email with your new username and password within one business day.
Note: If you do not receive an email within one business day, please contact I.T. Support Centre using the following ways:
416.675.6622 X8888
supportcentre@humber.ca
humber.ca/techtalkWithin one business day, you will receive a Humber Login Credential email, where you can find your new username and password.
Navigate to CPL Learner Portal and click the “Continue” button under the “I have Humber Login Credentials” section.
You will be directed to the Humber Sign in page. Copy the username and password from the Humber Login Credential email and paste here. Click the “Sign In” button to continue.
Note: Do not use @humber.ca after the N-number in the username fieldOn the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.
Please note: your card information is NOT saved by Humber; this is only required for payment processing. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Note: If you need further support, please contact cplhelp@humber.ca
How to Register for a Course and Login if you already have Humber Credentials
This is an overview of how you as a Humber learner with an existing Humber username/N-number can register for a Continuous Professional Learning Course at Humber College. If you do not have a Humber username/N-number, please go to How to Register for a Course and Create a New Account if you are a New Humber Learner.
If you remember creating a Humber username/N-number but do not recall what it was, or if you have forgotten your password, please contact the IT Support Centre using the following methods: you can call them at 416.675.6622, extension 8888. Press menu item 0 for 'other issues' and 1 for 'password reset' for assistance, or email at supportcentre@humber.ca or chat by the link humber.ca/techtalk
Login Step by Step
On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enrol in the course.
The course has been added to your shopping cart. Click the “Checkout” button to continue.
Click on the “Continue” button under the “I have Humber Login Credentials” section.
You will be directed to the Humber Sign in page. Input your username/N-number and password and click the “Sign In” button to continue.
Note:
Do not use @humber.ca after the username/N-number in the username field.
Do not click the 'Forgot Password' link shown on the image unless you have previously set up the Self-Serve Password Reset.If you are logging in to the CPL Learner Portal for the first time, the My Profile page will be displayed. Complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into the CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button, you will then be prompted to enter your payment information to complete the checkout process.
Your payment information is not saved with Humber; this is only required for the payment processing. The receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Note: If you need further support, please contact cplhelp@humber.ca
How to Drop, Transfer or Withdraw from a Course
When you decide to Drop, Transfer or Withdraw from a CPL course it is your responsibility to be aware of the deadline for each option, and to take the necessary action by logging into the Learner Portal. Once you have completed the steps, you will receive confirmation by email.
NOTE: leaving a phone message or email to request a Drop or Transfer is not acceptable and will not be processed.
DROP/REFUND: most courses have a Drop Date whereby you can drop the course for a refund less $25 Administration Fee (in some cases the Admin Fee is higher)
TRANSFER: most courses have a Transfer Date whereby you can transfer into a different section of the same course, or into a different course. If the section or course you are transferring into has a higher fee, you will be required to pay this fee to complete the transfer. If the course or section has a lower fee, you will receive a refund for the difference.
WITHDRAW: most courses have a Withdrawal date whereby you can withdraw from the course and remove the course from your Statement of Grades. There is no refund for this option.
*If you do not see a date for Drop, Transfer, WD it usually means these options are not permitted for the specific course.
Where to see Drop/Transfer/Withdrawal dates:
On the web page when selecting a course for registration:
In your Enrollment Confirmation Email after enrollment
Sample email:In the Learner Portal
a) Log in to the CPL Learner Portal using your Humber credentials
b) Select ‘My Enrollment History’ from the left menu
c) On the ‘Enrolled’ tab select the blue icon near the course title
d) The Drop, Transfer, Withdrawal dates are shown in the pop-up
How to Retrieve your T2202 Tax Forms
T2202 tuition tax forms for courses taken and completed in 2024 will be available on CPL Learner Portal by February 28, 2025.
To access your T2202 tax forms, please do the following:
- Log in to CPL Learner Portal
- Select Tax Forms
- Scroll down and click Print Tax Forms
- Save the PDF to your computer for future reference.
Additional T2202 information:
- Tax months are calculated based on the duration of education for the calendar year (January 1, 2024 - December 31, 2024)
- T2202s only include mandatory tuition fees (material fees, Special Request items, and some shorter courses are not eligible)
- The paid tuition amount must be greater than $100 to qualify for a T2202
- Should there be any issues with the information on your T2202 form, please contact cplhelp@humber.ca
Grade Guides
Grade Guides
How to Check My Grades
This is an overview of how you, as the Learner, can view your grades and print a statement of grades report for a Non-Post-Secondary (NPS) course or certificate.
To get started, simply click on the "log in" button and select "learner login".
Here, you can enter an existing Humber account, or you can begin one as a new user. If you haven’t already created a Humber account, see our “How-To-Video” on how to create an account.
Once you have logged in, you will see the learner portal.
Learner Portal
You will see on the left-hand side a menu of common items that you will be able to use and access at any time. From this list click on My Enrolment History. On this page you will see a list of all currently enroled and completed courses on the completed tab. Your final grades will appear on the right side under the title Final Grade.

How to Print a Statement of Grades
You will also see a button called Print Statement of Grades. By clicking on this button a .pdf version of your statement of grades (previously called transcript) will appear. You have the option to save this document digitally or print a hard copy for your records. Here is an example of what this looks like:

How to View and Print Your Unofficial Statement of Grades
About Statement of Grades
- A Statement of Grades for CPL courses is similar to a Transcript for Humber Post-Secondary courses. For courses completed after September 2021, the instructions below explain how you can receive your Statement of Grades. For courses completed prior to September 2021, please contact Humber’s Registration Office.
- Your Unofficial Statement of Grades is available in the Learner Portal and can be downloaded and printed [see below for steps]
- Your Official Statement of Grades is available only in digital format [see left menu for steps]
IMPORTANT: Humber has adopted the the MyCreds.ca platform for issuing official statement of grades. Printed copies are no longer available. [In certain cases, an accommodation may be provided for a printed copy with supporting documents. If an accommodation is granted, there is a $50 fee for processing and postage. Please email cplhelp@humber.ca with the details of your request].
MyCreds™, an electronic portal that provides students and alumni with greater mobility in accessing and sharing official transcripts with employers or other third parties. The SHARE function on MyCreds is designed to send an official digital transcript from Sheridan College to the third party directly.
How to Print your Unofficial Statement of Grades
Logon to the Learner Portal using your Humber login credentials
Select ‘My Enrollment History’ from the left menu
Selected the ‘Completed’ tab:
The list of completed courses and the grade is populated on the page. Select the ‘Print’ Unofficial Statement of Grades’ button
Your Unofficial Statement of Grades will load in pdf for download or print.
NOTE: Humber does not provide printed copies of your Statement of Grades however, in certain circumstances, an accommodation may be granted with supporting documents. Please email cplhelp@humber.ca to submit your request along with your supporting documents. If an accommodation is granted, the fee is $50 for processing and postage.
How to Request and Submit an Official Digital Statement of Grades
About Statement of Grades
- A Statement of Grades for CPL courses is similar to a Transcript for Humber Post-Secondary courses. For courses completed after September 2021, the instruction below explain how you can receive your Statement of Grades. For courses completed prior to September 2021, please contact Humber’s Registration Office.
- Your Unofficial Statement of Grades is available in the Learner Portal and can be downloaded and printed [see below for steps]
- Your Official Statement of Grades is available only in digital format [see below]
IMPORTANT: Humber has adopted the the MyCreds.ca platform for issuing official statement of grades. Printed copies are no longer available. [In certain cases, an accommodation may be provided for a printed copy with supporting documents. If an accommodation is granted, there is a $50 fee for processing and postage. Please email cplhelp@humber.ca with the details of your request].
MyCreds™, an electronic portal that provides students and alumni with greater mobility in accessing and sharing official transcripts with employers or other third parties. The SHARE function on MyCreds is designed to send an official digital transcript from Sheridan College to the third party directly.
How to Request and Submit an Official Digital Statement of Grades
Logon to the Learner Portal
Select My Official Statement of Grades from the left menu
Read the instructions on this page and select ‘here’ for further instructions.
Click the “Start” button to begin your request.
Click the “Submit Application” button to submit your request.
Your status will now show as “Submitted”. Requests for an official statement of grades may take up to 3-5 business days to process. Once completed, you will receive an email from MyCreds.ca to register and create a MyCreds.ca account. You will then be granted access to your statement of grades which can be shared directly through the MyCreds.ca platform.
NOTE: Humber does not provide printed copies of your Statement of Grades however, in certain circumstances, an accommodation may be granted with supporting documents. Please email cplhelp@humber.ca to submit your request along with your supporting documents. If an accommodation is granted, the fee is $50 for processing and postage.
How do I know if I am a CPL learner with a Statement of Grades versus a Humber transcript?
Before submitting your application to Ontario College Application Service or Ontario Universities’ Application Centre, please login to myhumber.ca and view your unofficial transcripts. If any courses are missing from your unofficial transcript or your unofficial transcript is blank/unavailable, then you are likely a CPL learner and you can access and request your CPL Statement of Grades in the CPL learner Portal.
How to Submit an Official Digital Statement of Grades to Colleges
As a CPL learner, you can share your Statement of Grades directly with Ontario College Application Service (OCAS) through MyCreds.ca
- After submitting your Statement of Grades request, and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose "Generate a link to my documents" option.
- Enter the OCAS email address: service@ocas.ca in the "recipient email" field and be sure to include the OCAS application number in the reference section.
How to Submit an Official Digital Statement of Grades to Universities
Undergraduate Applications
- As a CPL learner, you can share your Statement of Grades directly with selected Universities through MyCreds.ca
- After submitting your Statement of Grades request and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose “Send my documents to a registered organization”.
- Enter the selected university into the recipient field and submit your Statement of Grades.
- If your selected university is not a registered organization on Mycreds.ca, you must contact the university directly to receive a Statement of Grades submission email address. Once the email address is received, navigate to the document sharing page and choose the “Generate a link to my document” option.
- Enter the selected university email address into the recipient field and submit your Statement of Grades.
- After submitting your Statement of Grades request and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose “Send my documents to a registered organization”.
Law School (OLSAS), Medical School (OMSAS), & Rehabilitation Sciences Program (ORPAS) Applications
- As a CPL learner, you can share your Statement of Grades directly with Ontario University Application Centre (OUAC) through MyCreds.ca
- After submitting your Statement of Grades request, and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose "Generate a link to my documents" option.
- Enter the OUAC e-mail address: professional@ouac.on.ca in the “recipient email” field and be sure to include the OUAC application number in the reference section.
Certificate Guides
Certificate Guides
How to Print Your Certificate
Logon to the Learner Portal
Click on “Continue” button under I have Humber Login Credentials section
Select ‘My Certificates and Designations’ from the left column of your Learner Profile page
In the list of certificates, find the completed certificate and select the ‘Print Certificate’ button
- Your completed certificate will open up as a .pdf which you can print, or download and save. If you require a hard-copy to be mailed to you, please email your faculty office:
cplappliedtechnology@humber.ca
cplbusiness@humber.ca
cplcommunityservices@humber.ca
cplhealthsciences@humber.ca
cplliberalarts@humber.ca
cplmediaarts@humber.ca
cpleducationsolutions@humber.ca - IMPORTANT: the only version of your certificate that will be accepted by Third Parties is the Official Digital Certificate made available through MyCreds. To request your Official Digital Certificate, log into the Learner Portal then navigate to the Q&A Section. (For complete instructions see the Learner Guide on this webpage ‘How to Request Official Digital Certificates’)
How to Request Official Digital Certificates
Logon to the Learner Portal
User is asked to login using their Humber login credentials (username & the password)
Navigate to ‘My Certificate’ in the left menu on the Learner Profile page.
Select the link in the instruction for How to Request an Official Digital Certificate.
Click the “Start” button to confirm your request.
Please key in the name of the certificate you are requesting (Example: Emergency Nursing -RN) and then click the “Submit Application” button to complete your request.
Your status will now show as “Submitted”. Requests for an official digital certificate may take up to 3-5 business days to be processed. Once completed, you will receive an email from MyCreds.ca to register and create a MyCreds.ca account. You will then be granted access to your certificate which can be shared directly through the MyCreds.ca platform.
For inquiries related to official certificates, please contact cplhelp@humber.ca.
If you need any help with MyCreds.ca website, please check out these how-to videos
How to Order a Printed Copy of Certificate of Accomplishment
- Login to the Learner Portal.
Click on “Continue” button under I have Humber Login Credentials section
Select ‘My Certificates’ from the left menu on your Learner Profile page
Under the section ‘Printed Copy’ read the instructions and select ‘here’ to begin your request. Please ensure your certificate is in ‘Completed’ or ‘Issued’ status before you begin your request.
Once you select the link to begin your request, verify your personal information and address details are correct and click ‘Add to Cart’
Once ‘Request a Printed Copy of Certificate of Accomplishment’ is in your cart, review the order and click the Checkout button to proceed.
Select a payment method (if applicable) and read/agree to Humber Polytechnic Registration Policies including: Fee Rules, Academic Regulations, and Student Code of Conduct by clicking the check box. Then press the Continue Checkout button. To view the full Registration Policies document, click on Print Registration Policies.
- After confirming your payment details, continue to checkout and complete your transaction. Please allow 3-5 weeks for delivery of your printed Certificate of Accomplishment. If you have any questions, please contact cplhelp@humber.ca.
How to Order a Printed Copy of Other Credential Types
1. Certificate of Completion (CPL) or Certificate of Participation
Please email your faculty office:
cplappliedtechnology@humber.ca
cplbusiness@humber.ca
cplcommunityservices@humber.ca
cplhealth@humber.ca
cplliberalarts@humber.ca
cplmediaarts@humber.ca
cpleducationsolutions@humber.ca
2. Certificate of Completion (FT Program), Certificate of Achievement, Ontario College Certificate, Ontario Graduate Certificate, Diploma, Advanced Diploma, Bachelor Degree
Please submit the Records & Registration Inquiry e-form.
Micro-credential Badge Guides
Micro-credential Badge Guides
How to View your Micro-credential Badge
- Login to the Learner Portal
Select ‘Learner Login’
Select ‘I have Login Credentials’
Enter your username and password
Select ‘My Digital Credentials’ from the left menu
MyCreds (Digital Credentials) Guides
MyCreds (Digital Credentials) Guides
How to Login into MyCreds.ca, Create a Learner Account, Pay, and Share Official Documents
- Once your request for an official Statement of Grades and/or Certificate has been processed, you will receive an email from MyCreds.ca with a request to register and create an account.
To begin click on the “Register” button.
On the Sign In page, click the “Sign in with your Education Provider” button, located just below the email and password fields.
Type Humber College in the field labelled “Institution” and click the “Continue” button.
Review the information that appears and choose your preference in the Information release consent duration section, then click the “Accept” button to proceed.
Using your Humber login credentials, sign-in using the format username@humber.ca and your existing password (note: this will be the same username and password as the CPL Learner Portal and MyHumber.ca with the addition of @humber.ca).
Example: If your username is abc0043, then the username will be abc0043@humber.ca
If your username is n00034567, then the username will be n00034567@humber.ca
If you have forgotten your password, please call IT Services (416.675.6622 X8888) for a password reset.Once you have successfully logged in, you will be asked to provide your email and create a new password. Click the checkbox to agree to the user terms and privacy policy. Then click the “Submit” button to continue.
You will receive a verification email from MyCreds.ca. Please check your email inbox to complete the verification step.
From your email account, click the “Activate My Account” button in the verification email.
Now you have successfully logged into MyCreds.ca Portal. You can view your documents and share them with third parties, education institutions and employers.
Click on Document type (i.e. Statement of Grades) to view the document. From here, you can share your document by clicking the “pay” button.
Please note: You must first purchase a share credit in order to view and share your official document (I.e. statement of grades) with other educational institutions, third parties, and employers.
Official digital Certificates are free of charge and can be shared with others as many times as needed.
Note: more details are available by viewing the how-to videosAfter clicking the “Pay” button, you will be prompted to enter your residential/billing address and credit card information to complete the payment.
Please note: You can purchase as many share credits as needed. As of January 22, 2025, the fee will be $15 (plus HST). 1 share credit = $15.00+HST.After purchasing a share credit, you can preview your document (I.e. statement of grades) and you can share with third parties by clicking the “Share” button.
There are 2 options available to share an official Statement of Grades and/or Certificates through MyCreds.ca:
Option 1. Generate a link to my documentsOption 2. Send my documents to a registered organization
You can go to your Name>Account Settings on the upper right corner to change your profile settings and link different email accounts, educational providers, and social networks.