Information Technology Services has three "operational excellence nights" scheduled for the coming year. During these scheduled nights, most (if not all) technical services will be temporarily unavailable.

Understanding that shutdowns of any kind are inconvenient, they are necessary so Information Technology Services and its network of partners can carry out critical infrastructure activities on behalf of the Humber community including:

1. Patching/updating hardware and software assets against security threats to keep Humber's data safe.
2. Testing the organization's business continuity solutions to mitigate against unexpected service interruptions.
3. Optimizing the performance of key business systems to ensure a consistently positive end-user experience.

Operational Excellence Nights for this year, as well as the next two years, are as follows:

Each of the scheduled nights will start Saturday evening and carry into early Sunday morning.

IMPORTANT: Work of an urgent nature may, occasionally, necessitate additional service interruptions. In such cases, Information Technology Services will make every effort to schedule the work (with advance notice) early in the morning, late at night, or over a weekend to minimize the impact to operations.

Questions? Concerns? Please contact: 

The IT Support Centre at 416.675.6622 x8888. You can also reach out to humber.ca/techtalk (24x7 live chat)