In a continued effort to support your transition to Chrome River we have detailed some reminders based on user inquiries.
Email Notification Link to Chrome River
We are currently experiencing an issue with the click here link embedded in the Chrome River email notifications. The link should be directing users to Humber’s Single Sign-On URL. If you are encountering a different log in screen, please change the URL to be myexpenses.humber.ca.
Bookmarking the Chrome River URL:
Due to the Single Sign-On page, users may experience difficulty accessing Chrome River through a saved bookmark. To address this, users must edit the URL of the bookmark to be myexpenses.humber.ca. See the attached PDF for further instructions.
No Results Found Message in the Allocation Field
When completing the Allocation field of the transaction form, users should enter “1” to display all assigned FOAPs; Guelph-Humber users should enter “7”. If the Allocation field does not display your anticipated FOAPs, please email financesecurity@humber.ca.
Expense Report Submission Timeline
Users should be submitting one expense report per month for approval. A newly created expense report is automatically saved as a draft. Transactions can be added to a draft expense report as follows:
- Log in to Chrome River and select Draft from the Expenses banner.
- Double click on the expense report name.
- Click the white plus sign located on blue expense report banner.
- Select your transaction(s) from the Credit Card option.
Disputed Transactions
Disputed transactions must be directed to BMO Customer Service at 1-800-263-2263. Before submitting the original transaction, please wait for the credit to be applied to your account. The original transaction and credit should be submitted in the same expense report (this may be part of the following month’s expense report).
