Learner Guides
Overview Guides
overview guides
- Learner Portal Overview
- How to Register for a Course and Create a New Account if you are a New Humber Learner
- How to Register for a Course and Login if you already have Humber Credentials
- How-To Drop & Withdraw or Transfer a Course
- How to Retrieve your T2202 Tax Forms
Learner Portal Overview
Welcome to Humber Continuous Professional Learning and this demo of your online learner portal. Whether you are a new learner or returning learner, you will be able to access this portal and a number of self-serve options after you log in with your Humber credentials.
Learner Portal Overview Video
Whether you are a new learner or returning learner, this Learner Portal Overview Video will show you how to access the portal as well as a number of self-serve options available to you after login.
How to Navigate to Learner Portal
To get started, simply click on the "log in" button and select "learner login". Here, you can enter an existing Humber account, or you can begin one as a new user. Once you have logged in, you will see the learner portal.
You will see on the left-hand side a menu of common items that you will be able to use and access at any time.
My Course Schedule
Click on "my course schedule" to see your current schedule. This can be seen by day, week, month, or year. Starting September 25, 2021 you can review your recent or past transactions from your Learner Portal, print receipts or make payments for any outstanding balances.
Previous Enrolment
Past enrolment transactions are available for learners working towards a certificate from Fall 2018 forward. Information prior to Fall 2018 is available in your MyHumber portal.
Your Learner Account
On the student home page, you will be able to review the current courses that you are enroled in.
Under “my profile” you will be able to see information related to your learner account. You can also click on “my enrolment history” to see a list of current courses that you're enroled in, courses that you have completed, and also courses that you have dropped.
Resources and Courses
In addition to the portal, you can also search for and register in courses. And finally, you can click on Help to access resources available for you to learn more about the system, including job aids and short videos.
The learner portal is a great way for you to keep organized about courses you have registered in, and view past transactions, and it's a great place for you to continue your learning journey with us here at Humber Continuous Professional Learning.
How to Register for a Course and Create a New Account if you are a New Humber Learner
This is an overview of how you, as a new Humber learner without an existing Humber username/N-number can create your account to register for a Continuous Professional Learning course at Humber College.
If you have or previously had a Humber username/N-number, please go to How to Register for a Course and Login if you already have Humber Credentials.
Create an Account Overview Video
A short video that walks you, the learner, through creating a Humber account. An account is needed to access a number of functions within the learner portal including registration for a Continuous Professional Learner (CPL) course.
Create an Account Step by Step
On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enrol in the course.
The course has been added to your shopping cart. Click the “Checkout” button to continue.
Click on the “Create Account” button under the New Humber User section
Please enter your email address and then click the “Check Availability” button.
If the email address you have entered is recognized, a message will appear stating that an account already exists. Please click the “sign in” button to login. If you don’t remember your username/N-Number or password, please contact I.T. Support Centre using the following ways:
416.675.6622 X8888
supportcentre@humber.ca
humber.ca/techtalkIf the email address you entered is not recognized, a new account will need to be created and a pop-up window will appear with the message “One Time Password sent Successfully”. Select the “Close” button and go to your email.
Note: The One Time Password (OTP) is only valid for 5 minutes.Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the One Time Password from the email.
Note: The One Time Password (OTP) is only valid for 5 minutes. Check your spam or trash folder if you can’t find the email. If the OTP expired, go back to Step 4 to trigger the OTP email again.
If you attempt multiple times but still don’t receive the OTP, please contact cplhelp@humber.caReturn to the Account Creation page, paste the One Time Password in the box above the “Validate” button. Click the “Validate” button to continue.
After the system validates the One Time Password, it unlocks the rest of the form. Complete the form and click the “Submit” button at the bottom of the page.
A confirmation appears with the message “Account Created”. Before clicking on the “Login” button, go to your email inbox to retrieve the username and password.
Note: If the system finds similar records and asks you to confirm account ownership, please skip to Step 17In your email inbox, navigate to the message with the subject line: Your Humber Login Credentials and copy the username and password.
Note: Check your spam or trash folder if you can’t find the username and password emailGo back to the “Account Created” page and click the “Login” button.
You will be directed to the Humber Sign in page. Paste your username and password here and then click the “Sign In” button.
Note: Do not use @humber.ca after the username/N-number in the username field.On the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.
Please note: your card information is NOT saved by Humber; this is only required for payment processing. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Sometimes after completing the form in Step 9, the system will recognize similar demographic information already on file and you will be presented with a screen asking you to confirm if any of the emails on file belong to you. If one of them does, then confirm by entering that email address in the box above the “confirm email” button.
Note: Be sure you have access to the email before confirming as you will need to be able to receive the One Time Password.
Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the OTP from the email, paste it in the box above the “Validate” button. Click the “Validate” button to continue.If you do not recognize any of the emails, click the “Submit” button at the bottom of the page. You will receive an email with your new username and password within one business day.
Note: If you do not receive an email within one business day, please contact I.T. Support Centre using the following ways:
416.675.6622 X8888
supportcentre@humber.ca
humber.ca/techtalkWithin one business day, you will receive a Humber Login Credential email, where you can find your new username and password.
Navigate to CPL Learner Portal and click the “Continue” button under the “I have Humber Login Credentials” section.
You will be directed to the Humber Sign in page. Copy the username and password from the Humber Login Credential email and paste here. Click the “Sign In” button to continue.
Note: Do not use @humber.ca after the N-number in the username fieldOn the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.
Please note: your card information is NOT saved by Humber; this is only required for payment processing. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Note: If you need further support, please contact cplhelp@humber.ca
How to Register for a Course and Login if you already have Humber Credentials
This is an overview of how you as a Humber learner with an existing Humber username/N-number can register for a Continuous Professional Learning Course at Humber College. If you do not have a Humber username/N-number, please go to How to Register for a Course and Create a New Account if you are a New Humber Learner.
If you remember creating a Humber username/N-number but do not recall what it was, or if you have forgotten your password, please contact the IT Support Centre using the following methods: you can call them at 416.675.6622, extension 8888. Press menu item 0 for 'other issues' and 1 for 'password reset' for assistance, or email at supportcentre@humber.ca or chat by the link humber.ca/techtalk
Login Step by Step
On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enrol in the course.
The course has been added to your shopping cart. Click the “Checkout” button to continue.
Click on the “Continue” button under the “I have Humber Login Credentials” section.
You will be directed to the Humber Sign in page. Input your username/N-number and password and click the “Sign In” button to continue.
Note:
Do not use @humber.ca after the username/N-number in the username field.
Do not click the 'Forgot Password' link shown on the image unless you have previously set up the Self-Serve Password Reset.
If you are logging in to the CPL Learner Portal for the first time, the My Profile page will be displayed. Complete the Personal Information and Privacy section, then click the “Continue Checkout” button.
- You have now successfully logged into the CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button, you will then be prompted to enter your payment information to complete the checkout process.
Your payment information is not saved with Humber; this is only required for the payment processing. The receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.
Note: If you need further support, please contact cplhelp@humber.ca
How-To Drop & Withdraw or Transfer a Course
This is an overview of how you, as the Learner, can drop, withdraw, or transfer from a Non-Post-Secondary (NPS) course.
Drop & Withdraw or Transfer a Course Overview Video
A short video that walks you, the learner, through a step-by-step of how to transfer, drop or withdraw a Continuous Professional Leaner (CPL) course.
Learner Portal Profile
Using your Humber login credentials access your Learner Portal Profile and review your current enrolments.
My Enrolment History
To drop or withdraw from a course, click the “My Enrolment History” option from the menu frame on the left of the screen. Then click the “Enroled” tab. This shows a list of your currently enroled courses.
If you are within the drop window for that course, a “Drop” button will appear next to your course. If you are beyond that window but still within the allowed withdrawal window, a “Withdraw” button will instead appear in the same location.
Select the “Drop” button for drops or the “Withdraw” button for withdrawals.
Drop/Withdrawal Reasons
You will then click on the drop-down arrow to display a list of pre-defined drop/withdrawal reasons to select from; this will be required before you can proceed.
In the case of a drop, clicking the Submit button will immediately drop you from the course and any applicable administrative fees will be applied. Your course fee refund will be processed within 24 hours.
For withdrawals, these must be approved by a staff member and processing may take up to a week for both the withdrawal and any applicable refunds.
Please note: For the Withdrawal option, this is only available if you are outside the drop policy dates BUT still within the withdrawal policy dates.
Request Transfer
To transfer from one course to another, select the “Request Transfer” button displayed beside the course you are enroled in. You will now be able to search for the course that you want to transfer into.
Once you find the course and the section is available, you click the “Request Transfer Into This Section” option. You will then be asked to complete the checkout process. Any additional amount owing, or refunds required will be part of this checkout process.
How to Retrieve your T2202 Tax Forms
T2202 tuition tax forms for courses taken and completed in 2024 will be available on CPL Learner Portal by February 28, 2025.
To access your T2202 tax forms, please do the following:
- Log in to CPL Learner Portal
- Select Tax Forms
- Scroll down and click Print Tax Forms
- Save the PDF to your computer for future reference.
Additional T2202 information:
- Tax months are calculated based on the duration of education for the calendar year (January 1, 2024 - December 31, 2024)
- T2202s only include mandatory tuition fees (material fees, Special Request items, and some shorter courses are not eligible)
- The paid tuition amount must be greater than $100 to qualify for a T2202
- Should there be any issues with the information on your T2202 form, please contact cplhelp@humber.ca
Grade Guides
Grade Guides
- How to Check My Grades
- How to Request an Official Digital Statement of Grades
- How do I know if I am a CPL learner with a Statement of Grades versus a Humber transcript?
- How to Submit an Official Digital Statement of Grades to Colleges
- How to Submit an Official Digital Statement of Grades to Universities
- How to Login into MyCreds.ca, Create a Learner Account, Pay, and Share Official Documents
How to Check My Grades
This is an overview of how you, as the Learner, can view your grades and print a statement of grades report for a Non-Post-Secondary (NPS) course or certificate.
To get started, simply click on the "log in" button and select "learner login".
Here, you can enter an existing Humber account, or you can begin one as a new user. If you haven’t already created a Humber account, see our “How-To-Video” on how to create an account.
Once you have logged in, you will see the learner portal.
Learner Portal
You will see on the left-hand side a menu of common items that you will be able to use and access at any time. From this list click on My Enrolment History. On this page you will see a list of all currently enroled and completed courses on the completed tab. Your final grades will appear on the right side under the title Final Grade.
How to Print a Statement of Grades
You will also see a button called Print Statement of Grades. By clicking on this button a .pdf version of your statement of grades (previously called transcript) will appear. You have the option to save this document digitally or print a hard copy for your records. Here is an example of what this looks like:
How to Request an Official Digital Statement of Grades
Logon to the Learner Portal
Click the “Q&A” option from the menu frame on the left of the screen. Then select the Official Statement of Grades link, it will take you to the Statement of Grades page where you can begin your request.
Click the “Start” button to begin your request.
Click the “Submit Application” button to submit your request.
Your status will now show as “Submitted”. Requests for an official statement of grades may take up to 3-5 business days to process. Once completed, you will receive an email from MyCreds.ca to register and create a MyCreds.ca account. You will then be granted access to your statement of grades which can be shared directly through the MyCreds.ca platform.
How do I know if I am a CPL learner with a Statement of Grades versus a Humber transcript?
Before submitting your application to Ontario College Application Service or Ontario Universities’ Application Centre, please login to myhumber.ca and view your unofficial transcripts. If any courses are missing from your unofficial transcript or your unofficial transcript is blank/unavailable, then you are likely a CPL learner and you can access and request your CPL Statement of Grades in the CPL learner Portal.
How to Submit an Official Digital Statement of Grades to Colleges
As a CPL learner, you can share your Statement of Grades directly with Ontario College Application Service (OCAS) through MyCreds.ca
- After submitting your Statement of Grades request, and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose "Generate a link to my documents" option.
- Enter the OCAS email address: service@ocas.ca in the "recipient email" field and be sure to include the OCAS application number in the reference section.
How to Submit an Official Digital Statement of Grades to Universities
Undergraduate Applications
- As a CPL learner, you can share your Statement of Grades directly with selected Universities through MyCreds.ca
- After submitting your Statement of Grades request and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose “Send my documents to a registered organization”.
- Enter the selected university into the recipient field and submit your Statement of Grades.
- If your selected university is not a registered organization on Mycreds.ca, you must contact the university directly to receive a Statement of Grades submission email address. Once the email address is received, navigate to the document sharing page and choose the “Generate a link to my document” option.
- Enter the selected university email address into the recipient field and submit your Statement of Grades.
- After submitting your Statement of Grades request and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose “Send my documents to a registered organization”.
Law School (OLSAS), Medical School (OMSAS), & Rehabilitation Sciences Program (ORPAS) Applications
- As a CPL learner, you can share your Statement of Grades directly with Ontario University Application Centre (OUAC) through MyCreds.ca
- After submitting your Statement of Grades request, and receiving an email link to MyCreds.ca, navigate to the document sharing page and choose "Generate a link to my documents" option.
- Enter the OUAC e-mail address: professional@ouac.on.ca in the “recipient email” field and be sure to include the OUAC application number in the reference section.
How to Login into MyCreds.ca, Create a Learner Account, Pay, and Share Official Documents
For further details about sharing documents through MyCreds, please refer to the following learner guide:
How to Login into MyCreds.ca, Create a Learner Account, Pay, and Share Official Documents
For inquiries related to official Statement of Grades, please contact cplhelp@humber.ca.
If you need any help with MyCreds.ca website, please check out these how-to videos.
Certificate Guides
Certificate Guides
- How to Print Your Certificate
- How to Request Official Digital Certificates
- How to Order a Printed Copy of Certificate of Accomplishment
- How to Order a Printed Copy of Other Credential Types
How to Print Your Certificate
Logon to the Learner Portal
Click on “Continue” button under I have Humber Login Credentials section
Select ‘My Certificates and Designations’ from the left column of your Learner Profile page
In the list of certificates, find the completed certificate and select the ‘Print Certificate’ button
- Your completed certificate will open up as a .pdf which you can print, or download and save. If you require a hard-copy to be mailed to you, please email your faculty office:
cplappliedtechnology@humber.ca
cplbusiness@humber.ca
cplcommunityservices@humber.ca
cplhealthsciences@humber.ca
cplliberalarts@humber.ca
cplmediaarts@humber.ca
cpleducationsolutions@humber.ca - IMPORTANT: the only version of your certificate that will be accepted by Third Parties is the Official Digital Certificate made available through MyCreds. To request your Official Digital Certificate, log into the Learner Portal then navigate to the Q&A Section. (For complete instructions see the Learner Guide on this webpage ‘How to Request Official Digital Certificates’)
How to Request Official Digital Certificates
Logon to the Learner Portal
User is asked to login using their Humber login credentials (username & the password)
Click the “Q&A” option from the menu frame on the left of the screen. Then select the Official Digital Certificate link, it will take you to the Digital Certificate page where you can begin your request.
Click the “Start” button to begin your request.
Click the “Start” button to confirm your request.
Please key in the name of the certificate you are requesting (Example: Emergency Nursing -RN) and then click the “Submit Application” button to complete your request.
Your status will now show as “Submitted”. Requests for an official digital certificate may take up to 3-5 business days to be processed. Once completed, you will receive an email from MyCreds.ca to register and create a MyCreds.ca account. You will then be granted access to your certificate which can be shared directly through the MyCreds.ca platform.
For inquiries related to official certificates, please contact cplhelp@humber.ca.
If you need any help with MyCreds.ca website, please check out these how-to videos
How to Order a Printed Copy of Certificate of Accomplishment
Login to the Learner Portal.
Click on “Continue” button under I have Humber Login Credentials section
Select ‘Special Requests’ from the left column of your Learner Profile page.
Under ‘Order a Printed Copy of Certificate of Accomplishment’ click Add to Cart button.
Please ensure you have completed all of the required courses in your certificate before requesting a printed copy.
Note: You can check your certificate status by clicking on the "My Certificates and Designations" tab in the CPL Learner Portal.
Verify your personal information and location details are accurate and click Add to Cart button.
Once ‘Request a Printed Copy of Certificate of Accomplishment’ is in your cart, review the order and click the Checkout button to proceed.
Select a payment method (if applicable) and read/agree to Humber College’s Registration Policies including: Fee Rules, Academic Regulations, and Student Code of Conduct by clicking the check box. Then press the Continue Checkout button. To view the full Registration Policies document, click on Print Registration Policies.
- After confirming your payment details, continue to checkout and complete your transaction. Please allow 3-5 weeks for delivery of your printed Certificate of Accomplishment. If you have any questions, please contact cplhelp@humber.ca.
How to Order a Printed Copy of Other Credential Types
1. Certificate of Completion (CPL) or Certificate of Participation
Please email your faculty office:
cplappliedtechnology@humber.ca
cplbusiness@humber.ca
cplcommunityservices@humber.ca
cplhealth@humber.ca
cplliberalarts@humber.ca
cplmediaarts@humber.ca
cpleducationsolutions@humber.ca
2. Certificate of Completion (FT Program), Certificate of Achievement, Ontario College Certificate, Ontario Graduate Certificate, Diploma, Advanced Diploma, Bachelor Degree
Please submit the Records & Registration Inquiry e-form.
Micro-credential Badge Guides
Micro-credential Badge Guides
- How to View Your Micro-credential Badge
- How to accept and share your MyCreds.ca Micro-credential Badge
How to View your Micro-credential Badge
Select Login at the top right of this page to access the Learner Portal
Select ‘Learner Login’
Select ‘I have Login Credentials’
Enter your username and password
Select ‘My Digital Credentials’ from the left menu
How to accept and share your MyCreds.ca Micro-credential Badge
- When a badge has been issued to you, you will receive an email from MyCreds.ca requesting that you register and create an account.
To begin click on the “Register” button.
You will be directed to the MyCreds.ca page. Please enter your first name and last name. Your email address is pre-populated in the email address field. You must be able to access the email address listed on this page to receive the activation email. If the email address listed is not correct, please contact us at cplhelp@humber.ca
Please note: Your email address is very important to the account set up process, be sure to double check that it is correct before clicking the “submit” button.
Enter a password that you would like to use for your new MyCreds.ca account. Then check “I’m not a robot” and select “Yes, I agree to the End user terms and Privacy policy” checkbox and click the “Submit” button.
MyCreds.ca will send an activation email that contains a verification code to your email address listed in step 3.
Go to your email inbox and copy the verification code from the activation email.
Return to the MyCreds.ca “Thank you for registering” page and paste the verification code into the verification code field. Click the “Next” button to continue.
A green box appears with the message: “Thank you for registering your account. Your account has now been activated and you can login using your email and password”.
Enter your email address and password, then click the “Sign in” button.
You have now successfully logged into the MyCreds.ca Portal. You can view and share your badges from here.
Please note: If you have other MyCreds.ca documents previously issued, you may need to click the “Badges” icon from the top menu to view your Badges Backpack.
Click on the badge to view details about your badge such as the learning description, learning outcomes, etc.
Click the “Share” button located below the Badge image to generate a link that will allow you to share the badge on social media platforms and LinkedIn.
Since you now have a MyCreds.ca profile, you can click on your name icon in the upper right corner to view, update, and change your profile settings. You can also add additional email accounts, educational providers, and social networks.
If you have multiple MyCreds.ca accounts with different email addresses or educational providers, click the “LINK ANOTHER EMAIL” button on the Account Settings page to merge them into one account. This will let you view all of your badges and digital parchments in one convenient location.
If you are currently using an institutional email address (i.e. n01000000@humber.ca) we recommend adding an additional personal email address to your profile, as many institutions disable email address once a student graduates. This will ensure you can access your badges and other official documents on MyCreds.ca for years to come.
To link accounts, enter the email address of your alternate account in the Add Email Address field and click the “Add” button.
MyCreds (Digital Credentials) Guides
MyCreds (Digital Credentials) Guides
How to Login into MyCreds.ca, Create a Learner Account, Pay, and Share Official Documents
- Once your request for an official Statement of Grades and/or Certificate has been processed, you will receive an email from MyCreds.ca with a request to register and create an account.
To begin click on the “Register” button.
On the Sign In page, click the “Sign in with your Education Provider” button, located just below the email and password fields.
Type Humber College in the field labelled “Institution” and click the “Continue” button.
Review the information that appears and choose your preference in the Information release consent duration section, then click the “Accept” button to proceed.
Using your Humber login credentials, sign-in using the format username@humber.ca and your existing password (note: this will be the same username and password as the CPL Learner Portal and MyHumber.ca with the addition of @humber.ca).
Example: If your username is abc0043, then the username will be abc0043@humber.ca
If your username is n00034567, then the username will be n00034567@humber.ca
If you have forgotten your password, please call IT Services (416.675.6622 X8888) for a password reset.
Once you have successfully logged in, you will be asked to provide your email and create a new password. Click the checkbox to agree to the user terms and privacy policy. Then click the “Submit” button to continue.
You will receive a verification email from MyCreds.ca. Please check your email inbox to complete the verification step.
From your email account, click the “Activate My Account” button in the verification email.
Now you have successfully logged into MyCreds.ca Portal. You can view your documents and share them with third parties, education institutions and employers.
Click on Document type (i.e. Statement of Grades) to view the document. From here, you can share your document by clicking the “pay” button.
Please note: You must first purchase a share credit in order to view and share your official document (I.e. statement of grades) with other educational institutions, third parties, and employers.
Official digital Certificates are free of charge and can be shared with others as many times as needed.
Note: more details are available by viewing the how-to videos
After clicking the “Pay” button, you will be prompted to enter your residential/billing address and credit card information to complete the payment.
Please note: You can purchase as many share credits as needed. As of January 22, 2025, the fee will be $15 (plus HST). 1 share credit = $15.00+HST.
After purchasing a share credit, you can preview your document (I.e. statement of grades) and you can share with third parties by clicking the “Share” button.
There are 2 options available to share an official Statement of Grades and/or Certificates through MyCreds.ca:
Option 1. Generate a link to my documents
Option 2. Send my documents to a registered organization
You can go to your Name>Account Settings on the upper right corner to change your profile settings and link different email accounts, educational providers, and social networks.
