AODA Customer Service Standards
for Administrative Staff

This course is available in alternate format upon request. Contact the Office of Human Rights at humanrights@humber.ca

*At the end of the module, you will receive a certificate of completion that you must complete. Supported web browsers are Google Chrome or Mozilla Firefox only.

This course is best viewed at 1024 by 768 screen resolution.

Keyboard users: Use the TAB button once the course starts and then use the arrow forward or arrow back buttons to navigate.

JAWS users: Make sure you have JAWS started and then click on the HTML link. CC users: Click on the CC button to turn Closed Captioning on and off which will run along the bottom of your screen.

This course uses PDF files, please download the latest Adobe Acrobat Reader.