AODA Customer Service Standards
for Administrative Staff

3. Support for People with Disabilities

People with disabilities may require assistance in the form of service animals, support persons, assistive devices.

Topics Covered in this Section:

1. Service Animals
2. Support Persons
3. Personal Assistive Devices
4. Difficulties Accessing Services
5. Service Disruption Notices
6. Communications and Feedback
7. Documentation
8. More Supports