AODA Customer Service Standards
for Faculty

Hello, I’m Scott McBride Professor of Finance in the School of Business at Algonquin College. I’ll be your host for this e-learning module on the new Customer Service Standard. Faculty have an important role to play in ensuring classrooms are accessible to students with disabilities.

I was pleased to participate in this project because I believe in the message it presents. Namely... if we make our classrooms more accessible to students with disabilities, we help ensure that they will have the same learning opportunities as all students. By making our classes accessible, we all benefit from the many contributions made by students with disabilities.

I’ll join you from time to time in the module but for now, let’s learn more about making Ontario’s colleges accessible.

Please note this module was revised September, 2016.