AODA Customer Service Standards
for Faculty

Students with disabilities, as all students, may benefit from the principles of Universal Instructional Design (UID). UID is a method of designing instructional and evaluation methods to benefit all learning styles and is consistent with the key principle of equality of opportunity. The goal is to remove barriers to education while maintaining high academic standards.

The key to incorporating UID within curriculum is to provide diverse learning opportunities through:

• Representation
  • Give learners various ways to acquire information and knowledge.
• Expression
  • Provide learners with alternative methods to demonstrate what they know.
• Engagement
  • Tap into learners' interests, offer appropriate challenges, and increase motivation.