The experiences of hope, self-compassion and authentic collaboration: Foundations for a consumer-informed compassion-based HS delivery framework in a Canadian context Human Services (HS) is a broad multidisciplinary field that is held together conceptually by the overarching goal of improving the quality of life of individuals, families, and communities in and through service delivery participation provided in public and non-profit organizations. Problematically, though, the HS field remains without an evidence base that can inform a guiding framework to root service provision principles across its multidisciplinary workforce and varied institutions. This study seeks to collect co-created lived experience narratives from human service Canadian consumers and providers about their lived experiences of hope, self-compassion and authentic collaboration in the course of HS service delivery. Four HS organizations with local, regional and national service coverage are partnering in this study for the purpose of deepening our understanding of how HS provision can foster aspirations and preferences in ways that strengthen consumers' abilities to lead self-directed lives. Ultimately, this three-year research study will establish a consumer-informed foundation for a much-needed consumer-informed guiding framework that can aid Canadian HS organizations and service providers in their ability to be responsive to the aspirations and preferences of consumers in ways that strengthen their ability to lead self-directed lives. It will do so by bringing together community engaged scholars and applied researchers, along with a vibrant team of local and national community partners.