User Experience Design

All User Experience (UX) Design starts from a human-centred approach. UX Design is a design process focusing on enhancing the user’s interaction and experience with a product. UX Design research focuses on generating design problem hypotheses, structured design process plans, persuasive arguments for redesign, and compelling UX deliverables. UX research projects draw from expertise in innovative web and mobile design, interactive storytelling, advertising and PR, 3D animation, journalism and more—and in all areas, usability is at the forefront. Partners discover insights about their client base through usability testing and prototyping; students can apply classroom learnings to real-world contexts and build design portfolios that will help them launch careers as UX design professionals; and faculty members can expand their research offerings in a quickly evolving field of study. These projects yield benefits for all parties.


  • Affordable Housing Needs in South Etobicoke

    Funder: NSERC | Program: CCSIF | Salomeh Ahmadi / Faculty of Social & Community Services

    Sky-high rent, condo developments, no rent control, evictions and unstable housing are all issues standing in the way of affordable housing in South Etobicoke, Toronto, and major urban cities across the globe. The increase in cost of living coupled with a rise in rent, and stagnant wages, poses threats to those who are facing poverty, health challenges or more disfranchised populations such as students and seniors. What is the cost of living issues for low-income and working-class citizens, and how can a Community of Practice be created to sustain advocacy efforts to support new models for affordable housing through social policy change? The Affordable Housing Needs in South Etobicoke project is a partnership between the LAMP Community Health Centre and Humber College. With this research project we will uncover the cost of living issues through community based participatory research (CBPR) in South Etobicoke to develop a baseline of housing affordability; gather input from community members most marginalized to assess the impact of displacement and further marginalization; identify proactive measures to inform decision-making on issues across the 'cost of living' spectrum; contribute to the fight against homelessness; create inclusive and accessible communities; develop a strategy to co-develop and share possible solutions; and advocate for the building of affordable housing through social policy change.

  • Community Agency Partnerships: Best Practices for the Creation of Healthy Communities

    Funder: NSERC | Program: CCSIF | Ann Corbold / Faculty of Social & Community Services

    Humber College in partnership with John Howard Society of Saskatchewan and Street Culture Project Inc. will be examining the characteristics of effective community agency partnership networks. Community Agency Partnerships: Best Practices for the Creation of Healthy Communities, will analyze an existing community agency partnership network to identify best practices in creating and maintaining these types of partnerships. Additionally, the study will evaluate existing programs aimed at youth 15 - 29 who are involved with the criminal justice system, or at risk of becoming involved, to determine whether they meet agency commitment to being trauma informed, culturally sensitive, free from systemic racism, and aligned with agency commitment to reconciliation. The overarching objective of this project is to help reduce youth crime, particularly QanQ violence, in Canada

  • COVID-19 Response: A scalable hand sanitizing sensing solution: IoT enabled hand sanitizer and soap dispensers

    Funder: NSERC | Program: COVID-19 | Timothy Wong / Faculty of Applied Sciences & Technology

    Mero is a technology innovator in the facility management automation industry, serving commercial properties with wireless IoT devices that monitor the metrics behind washroom use and waste. With the recent spread of the COVID-19 virus, hand sanitizer use is at an all-time high. For commercial properties to sustainably provide sanitization to the public, monitoring of their supply is a must. With Mero's sensing technology, this process is streamlined and readily available, but some refinement of the product remains. This grant will enable Mero to develop a scalable, repeatable retrofit solution to incorporate their sensors into existing hand sanitizer and soap dispensers regardless of the dispenser vendor, as well as create the packaging and training manuals necessary for commercial use. This technology will help keep essential workplaces, communities and cities safe during and post the COVID-19 pandemic.

  • Engaging and Education Young-Adult Cannabis 2.0 Consumers

    Funder: NSERC | Program: CCSIF | Daniel Bear / Faculty of Social & Community Services

    Humber College will conduct a mixed methods, three phase project over the course of three years that will engage and educate young-adult cannabis users (18-30), the age group most likely to consume cannabis, and the age group most likely to consume cannabis on a daily or near daily basis. By targeting this age group we hope to impact long-term cannabis consumption practices, thereby having the best potential for improving public health and wellbeing outcomes for decades to come. In Phase One we will gather the data necessary to understand what new public education materials need to be developed by conducting an online survey and a series of focus groups across the country. In Phase Two, we will work with Humber College advertising students, or partner organizations, and cannabis consumers to develop new public education materials focused on effectively engaging consumers with harm reduction information about cannabis 2.0 products. In Phase Three, we will launch the new materials, and being an evaluation of their efficacy before updating the materials to respond to any shortcomings identified in our evaluation. Our partners on this project include the Association of Canadian Cannabis Retailers (ACCRES), the National Institute of Cannabis Health and Education (NICHE), Canadian Students for Sensible Drug Policy (CSSDP), and Aurora Cannabis Inc.

  • Experiences of hope, self-compassion and authentic collaboration: Foundations for a consumer-informed compassion-based human services delivery framework in a Canadian context

    Funder: CIHR | Program: CCSIF | Sara Nickerson-White / Faculty of Social & Community Services

    The experiences of hope, self-compassion and authentic collaboration: Foundations for a consumer informed compassion-based HS delivery framework in a Canadian context Human Services (HS) is a broad multidisciplinary field that is held together conceptually by the overarching goal of improving the quality of life of individuals, families, and communities in and through service delivery participation provided in public and non-profit organizations. Problematically, though, the HS field remains without an evidence base that can inform a guiding framework to root service provision principles across its multidisciplinary workforce and varied institutions. This study seeks to collect co-created lived experience narratives from human service Canadian consumers and providers about their lived experiences of hope, self-compassion and authentic collaboration in the course of HS service delivery. Four HS organizations with local, regional and national service coverage are partnering in this study for the purpose of deepening our understanding of how HS provision can foster the aspirations and preferences in ways that strengthen consumers' abilities to lead self-directed lives. Ultimately, this three-year research study will establish a consumer-informed foundation for a much-needed consumer-informed guiding framework that can aid Canadian HS organizations and service providers in their ability to be responsive to the aspirations and preferences of consumers in ways that strengthen their ability to lead self-directed lives. It will do so by bringing together community engaged scholars and applied researchers, along with a vibrant team of local and national community partners.

  • Fast sensor pairing for Mero IoT

    Funder: NSERC | Program: Engage | Timothy Wong / Faculty of Applied Sciences & Technology

    Mero is a technology innovator in the IoT space serving the commercial properties service management and delivery vertical. Its primary business is to provide analytics to commercial properties by utilizing small, flexible wireless IoT sensors. The current challenge Mero is facing is the pairing time of IoT devices to backend data collection and analytics. Mero needs to research and develop a fast-pairing mechanism for Mero sensors which can bring their sensors from shipment to online. The grant will enable Mero to research further into advanced techniques for sensor pairing in the IoT space. Mero sees Humber as a technology partner that can help build on the current innovation Mero has already made and make it better. The grant will add fresh talent to tackle the challenge.

  • Measuring the Impact of 21st Century Experiential Learning on new Immigrants Workplace Performance

    Funder: NSERC | Program: CCSIF | Ginger Grant / Office of Research and Innovation

    Canadian employers have consistently identified that internationally trained professionals (ITPs) are not hired for three key reasons: (1) lack of familiarity with Canadian workplace practices; (2) inability to effectively assess the relevance of work and education experience obtained abroad; and (3) lack of experience working in a typical Canadian team/matrix workplace environment. These barriers create significant underemployment for these highly skilled professionals who have immigrated to Canada, and this project is focused on overcoming these three identified barriers. ACCES Employment (ACCES) assists ITP's who are facing barriers to employment that prevent them from integrating into the Canadian job market into their field of work that reflects their past experience. The challenge faced by ACCES is how to measure the impact of both implemented and planned experiential learning opportunities on the employment readiness and actual employment of the ITP's who participate in their bridging programs. The key objective of this study is to develop an evidence-informed base of information which will help measure the impact of both implemented and planned experiential learning opportunities on the employment readiness and actual employment of the ITP's who participate in ACCES' bridging programs. This project is intended to research and measure the impact of these learning experiences to determine efficacy and effectiveness from both an ITP and employer perspective, and to use this data to inform decisions about which are and which are not effective.

  • New post-COVID-19 and nature-based, architectural solutions for enhancing personal wellness at home

    Funder: NSERC | Program: Engage | Phil Fung / Faculty of Applied Sciences & Technology

    Toronto-based Kirkor Architects and Planners specializes in innovative solutions to the demands of a growing urban populace. The company seeks novel architectural solutions to promote building occupant wellness for the "new normal" - a trend of remote working, at-home learning and at-home leisure expected to persist beyond the COVID-19 pandemic. Kirkor seeks empirical understanding of how biophilic features - natural elements that enhance wellness outcomes - can be integrated into their future architectural designs. The Humber team will therefore experimentally test types of putative biophilic features able to be incorporated into building infrastructure (e.g., houseplants, food crops, nature imagery and aquarium fish) for their wellness-enhancing effects. Key insights will include: (i) The most effective means of interacting with a biophilic feature for promoting wellness, ranging from passive exposure to active, participatory gardening and education and (ii) the duration of exposure needed for enhanced wellness. Kirkor will apply these insights to developing data-supported solutions for safeguarding Canadian wellness amidst rapid changes in living and working arrangements.