Humber ITAL will assist the TPS in enhancing community awareness of the NCOP, assess the attitudes of the community of the police, and capture “what works” to enhance best practices by Neighbourhood Community Officers (“NCO”). This will be accomplished by: • Creating and distributing infographics and other resources highlighting the role of NCOs in the community; • Empirically measuring the effectiveness of the NCOP through community surveys, TPS crime data and TPS calls for service; • Empirically measuring community wellbeing through socio-economic data; and, • Interviewing NCOs and community members on what practices work in creating effective partnerships, trust and communication.