Support Centre - Innovative Learning - Updated Options for Requesting Help

We are excited to share the information below about Innovative Learning's updated IL Support Centre.

Faculty, staff and admin now have one front door for support for Blackboard, Panopto, MS Teams for Teaching, and all other Teaching Excellence and Digital Learning requests for EdTech, assessment, instructional design, inclusive curriculum and more. 

Select the option that works best for you:

  • set up a 1-1 session via Bookings
  • call us by phone, or
  • fill out a quick webform and we will connect you with the best person to help you via Teams, email or phone.

Current IL Support Centre hours are:
Monday to Friday 8:30 a.m. to 8 p.m. (closed stat holidays)
Saturdays 9 a.m. to 2 p.m.

In-person support centres for faculty will officially reopen later in the semester at North and Lake and pop-ups will be planned for Carrier and the IGS locations.

Students can find their intake form on our site: Blackboard and Panopto support for students 

Sending out a friendly invite to our part time and partial load faculty - we are here to support your teaching practice with a variety of resources. Please never hesitate to reach out.

More helpful information at humber.ca/innovativelearning

Questions or feedback? Please contact Heather Lowry, Associate Dean, Digital Learning at heather.lowry@humber.ca.