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Continuous Professional Learning Portal Guides

How to Register for a Course and Create a Learner Account

How to Register for a Course and Create a New Account if you are a New Humber Learner

This is an overview of how you, as a new Humber learner without an existing Humber username/N-number can create your account to register for a Continuous Professional Learning course at Humber College.

If you have or previously had a Humber username/N-number, please go to How to Register for a Course and Login if you already have Humber Credentials.

Create an Account Overview Video

How to Create a learner account demo

A short video that walks you, the learner, through creating a Humber account. An account is needed to access a number of functions within the learner portal including registration for a Continuous Professional Learner (CPL) course.

Create an Account Step by Step

1. On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enroll in the course.

How to Register


2. The course has been added to your shopping cart. Click the “Checkout” button to continue.

Cart and Checkout


3. Click on the “Create Account” button under the New Humber User section

New Humber User


4. Please enter your email address and then click the “Check Availability” button.

Check Email Availability


5. If the email address you have entered is recognized, a message will appear stating that an account already exists. Please click the “sign in” button to login. If you don’t remember your username/N-Number or password, please contact I.T. Support Centre using the following ways

Email Already Exists


6. If the email address you entered is not recognized, a new account will need to be created and a pop-up window will appear with the message “One Time Password sent Successfully”. Select the “Close” button and go to your email.

Note: The One Time Password (OTP) is only valid for 5 minutes.

OTP Sent Successfully


7. Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the One Time Password from the email.

Note: The One Time Password (OTP) is only valid for 5 minutes. Check your spam or trash folder if you can’t find the email. If the OTP expired, go back to Step 4 to trigger the OTP email again

If you attempt multiple times but still don’t receive the OTP, please contact cplhelp@humber.ca

OTP email


8. Return to the Account Creation page, paste the One Time Password in the box above the “Validate” button. Click the “Validate” button to continue.

enter one time password


9. After the system validates the One Time Password, it unlocks the rest of the form. Complete the form and click the “Submit” button at the bottom of the page.

Submit Form


10. A confirmation appears with the message “Account Created”. Before clicking on the “Login” button, go to your email inbox to retrieve the username and password.

Note: If the system finds similar records and asks you to confirm account ownership, please skip to Step 17

Account Created


11. In your email inbox, navigate to the message with the subject line: Your Humber Login Credentials and copy the username and password.

Note: Check your spam or trash folder if you can’t find the username and password email

Username and Password Email


12. Go back to the “Account Created” page and click the “Login” button.

Account Created Message


13. You will be directed to the Humber Sign in page. Paste your username and password here and then click the “Sign In” button.

Note: Do not use @humber.ca after the username/N-number in the username field.

Sign In


14. On the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.

My Profile


15. You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.

Please note: your card information is NOT saved by Humber; this is only required for payment processing.

16. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.

Payment


17. Sometimes after completing the form in Step 9, the system will recognize similar demographic information already on file and you will be presented with a screen asking you to confirm if any of the emails on file belong to you. If one of them does, then confirm by entering that email address in the box above the “confirm email” button.

Note: Be sure you have access to the email before confirming as you will need to be able to receive the One Time Password.

Open your email inbox, navigate to the message with the subject line: Important Message from Humber. Copy the OTP from the email, paste it in the box above the “Validate” button. Click the “Validate” button to continue.

Confirm Email Ownership


18. If you do not recognize any of the emails, click the “Submit” button at the bottom of the page. You will receive an email with your new username and password within one business day.

Note: If you do not receive an email within one business day, please contact I.T. Support Centre using the following ways:

Do not recognize the account


19. Within one business day, you will receive a Humber Login Credential email, where you can find your new username and password.

Email with login Credentials


20. Navigate to CPL Learner Portal and click the “Continue” button under the “I have Humber Login Credentials” section.

Login as Returning user


21. You will be directed to the Humber Sign in page. Copy the username and password from the Humber Login Credential email and paste here. Click the “Sign In” button to continue.

Note: Do not use @humber.ca after the N-number in the username field

Login to account


22. On the My Profile page, complete the Personal Information and Privacy section, then click the “Continue Checkout” button.

My Profile


23. You have now successfully logged into CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button. You will be prompted to enter your payment information to complete the checkout process.

Please note: your card information is NOT saved by Humber; this is only required for payment processing.

24. The Receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.

Payment

Note: If you need further support, please contact cplhelp@humber.ca

How to Register for a Course and Login if you already have Humber Credentials

This is an overview of how you as a Humber learner with an existing Humber username/N-number can register for a Continuous Professional Learning Course at Humber College. If you do not have a Humber username/N-number, please go to How to Register for a Course and Create a New Account if you are a New Humber Learner

If you remember creating a Humber username/N-number but do not recall what it was, or if you have forgotten your password, please contact the IT Support Centre using the following methods: you can call them at 416.675.6622, extension 8888. Press menu item 0 for 'other issues' and 1 for 'password reset' for assistance, or email at supportcentre@humber.ca or chat by the link humber.ca/techtalk

Login Step by Step

1. On the Continuous Professional Learning Course & Workshops page, search for the course you are interested in. Click on “Details & Registration” to view more information regarding the deadlines for refund, transfer, and withdrawal. Click on the “Register” button to enroll in the course.

CPL Course Page


2. The course has been added to your shopping cart. Click the “Checkout” button to continue.

Cart and Checkout


3. Click on the “Continue” button under the “I have Humber Login Credentials” section.

Returning Humber User


4. You will be directed to the Humber Sign in page. Input your username/N-number and password and click the “Sign In” button to continue.

Note:

  • Do not use @humber.ca after the username/N-number in the username field.
  • Do not click the 'Forgot Password' link shown on the image unless you have previously set up the Self-Serve Password Reset.

Sign In


5. If you are logging in to the CPL Learner Portal for the first time, the My Profile page will be displayed. Complete the Personal Information and Privacy section, then click the “Continue Checkout” button.

My Profile


6. You have now successfully logged into the CPL Learner Portal where you can continue the checkout process by clicking the “Continue Checkout” button, you will then be prompted to enter your payment information to complete the checkout process.

Your payment information is not saved with Humber; this is only required for the payment processing.

7. The receipt page will be displayed showing the details of the transaction and a copy of the receipt will be sent to your email address.

Payment

Note: If you need further support, please contact cplhelp@humber.ca