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Continuous Professional Learning Portal Guides

How to Request Official Digital Certificates

1. Logon to the Learner Portal

Learner portal home login page

User is asked to login using their Humber login credentials (username & the password)


2. Click the “Q&A” option from the menu frame on the left of the screen. Then select the Official Digital Certificate link, it will take you to the Digital Certificate page where you can begin your request.

learner q&a page


3. Click the “Start” button to begin your request .

official digital certificate page, start button highlighted


4. Click the “Start” button to confirm your request.

official digital certificate page


5. Please key in the name of the certificate you are requesting (Example: Emergency Nursing -RN) and then click the “Submit Application” button to complete your request.

certificate name box highlighted


6. Your status will now show as “Submitted”. Requests for an official digital certificate may take up to 3-5 business days to be processed. Once completed, you will receive an email from MyCreds.ca to register and create a MyCreds.ca account. You will then be granted access to your certificate which can be shared directly through the MyCreds.ca platform.

status submitted

For inquiries related to official certificates, please contact cplhelp@humber.ca.

If you need any help with MyCreds.ca website, please check out these how-to videos https://mycreds.ca/learners/how-to-videos/