Professional condominium managers have a strong foundation in building and maintaining relationships with stakeholders using effective communication strategies and critical thinking to enhance condominium communities.
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Condominium Management - Relationship Building (CNDO 103)
The Condominium Management - Relationship Building course provides limited licensees with a foundational understanding of the main stakeholder relationships they will be responsible for managing in their role as a condominium manager. It provides them with guidance on the best practices to ensure the effective management of the various relationships as part of their role. If possible, it is recommended that learners take this course after Working with Condominium Law and before Physical Buildings Management, and Managing Financials. The relationship-building content will provide helpful context to underpin the professional relationships critical in the effective management of physical buildings and financials.
View CourseConflict Resolution for Condominium Management (CNDO 001)
The purpose of this stackable micro-credential is to effectively employ condominium managers with the necessary conflict resolution skills for success. Learners will gain strategic insights to proactively prevent and mitigate conflicts fostering professional effectiveness in condominium management. This stackable micro-credential is an approved CMRAO CPE Credit that leads to the Empowered Condominium Professional Certificate.
Learner Outcomes:
Module 1
Identify the causes of conflict and methods of prevention
Module 2
Appraise personal and professional negotiation skills to determine areas of improvement
Differentiate the various informal and formal conflict resolution processes
Module 3
Employ reflective practices utilizing the experiential learning theory
Leading Responsibly (LDSC 209)
Leaders need to assess the impact of businesses in an ethical and globally sustainable way using measurements such as corporate social responsibility and triple bottom-line accounting.
View CourseManaging Change (LDSC 207)
Today's leaders are often called upon to implement and support the change process. They need to be able to identify and respond to internal and external factors that will determine when and what type of change initiatives are required. Environmental scanning, identifying trends, implementing and measuring successful change are all essential to developing and managing change to the benefit of the organization. Organizational readiness and risk assessment will also be covered in the context of best practices.
View CoursePersonal Well-Being for Condominium Management (CNDO 002)
The purpose of this stackable micro-credential is to effectively employ condominium managers with the necessary personal well-being skills for success. This course is tailored to empower condominium managers with a repertoire of strategies dedicated to nurturing personal well-being. By prioritizing techniques for stress reduction, work life balance, while enhancing job satisfaction, this stack-able micro-credential equips condominium managers to navigate their roles with resiliency while prioritizing their own mental and emotional health. This stackable micro-credential is an approved CMRAO CPE Credit that leads to the Empowered Condominium Professional Certificate.
Learning Outcomes:
Module 1
Determine personal stress levels and strategies for improvements.
Describe the benefits/drawbacks of the 'fight or flight' stress response.
Module 2
Explain the importance of a work life balance.
Module 3
Employ SMART goals for professional growth and development to enhance job satisfaction.