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As regulated professionals, condominium managers promote and protect the best interests of the condominium corporation while upholding ethical standards of behaviour. They are also committed to continuous professional development to ensure consumer protection.

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Learning Outcomes

  1. Maintain awareness of emerging trends that may affect the management of condominiums.
  2. Maintain awareness of emerging relevant and applicable legislation.
  3. Enhance professional knowledge and skills on a regular basis.

Please note: Learner outcomes vary from course to course with one or more of these outcomes may be achieved within the competency.

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Continuous Professional Development for Condominium Management (CNDO 005)

This course explores the impact continuous professional development can have on enhancing condominium managers' skills and knowledge, professional recognition, and networking. The course is recognized as one CMRAO CPE credit. Through each module, learners will be able to:

Module 1: Enhanced Skills and Knowledge
Explain the impact continuous professional development can have on enhancing skills and knowledge.
Identify a variety of methods to participate in professional development.
Module 2: Professional Recognition and Credibility
Describe the ongoing evolution and strategies for enhancing professional recognition and credibility.
Module 3: Networking
Employ effective networking strategies to expand professional connections, stay updated on industry trends and access valuable resources.
Differentiate the various social media platforms available for networking purposes.

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Human Rights Code for Condominium Management (CNDO 006)

This course aims to empower condominium managers with the essential skills for fostering inclusivity and a sense of belonging within their communities, in accordance with the Human Rights Code. The course is recognized as one CMRAO CPE credit. Through each module, learners will be able to:

  • Module 1: Human Rights Defined

    • Explain the evolution of human rights as they pertain to Canada and more specifically, Ontario.

    • List the human rights and identify areas of improvement within current condominium management policies and procedure. 

  • Module 2: Anti-Racism and Accessibility

    • Discuss IDEA-AR, including strategies for adoption and implementation within condominium communities.

  • Module 3: Employment Acts

    • Differentiate the Employment Standards Act (ESA), the Pay Equity Act, and the Employment Equity Act.

    • Identify human rights best practices as an employer.CMRAO Logo

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Managing Change (LDSC 207)

Today's leaders are often called upon to implement and support the change process. They need to be able to identify and respond to internal and external factors that will determine when and what type of change initiatives are required. Environmental scanning, identifying trends, implementing and measuring successful change are all essential to developing and managing change to the benefit of the organization. Organizational readiness and risk assessment will also be covered in the context of best practices.

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