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The management category defines that professional condominium managers must be responsible for the effective operations of the condominium corporation within the legal framework. They protect financial and physical assets to ensure the property is well managed.

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Learning Outcomes

  1. Develop, implement, and update the condominium corporation’s annual operating plan.
  2. Execute the administrative requirements of owners’ meetings.
  3. Execute the administrative requirements of Board of Directors’ meetings.
  4. Support the Board of Directors to align decisions or policies with governing documents and legislation.
  5. Follow established procedures for addressing violations to governing documents in a consistent and equitable manner.
  6. Advise the Board of Directors in making informed decisions in the best interest of condominium corporation.
  7. Analyze and present quotations and contracts to the Board of Directors to allow for effective decisions.
  8. Administer contracts on behalf of the condominium corporation.
  9. Implement chargebacks to unit owner’s accounts in accordance with the Condominium Act.
  10. Explain the requirements of cost sharing agreements.
  1. Adhere to contractual obligations of condominium management agreements.
  2. Coordinate ongoing development and implementation of standard operating procedures.
  3. Explain the principles and the requirements of insurance.
  4. Support the insurance claims process.
  5. Support the insurance appraisal and renewal process.
  6. Implement and update the Fire Safety Plan.
  7. Manage health and safety compliance requirements.
  8. Recognize, act on, and report actual and potential workplace and occupational safety risks.
  9. Assist in the development and implementation of emergency procedures.
  10. Manage staff employment and performance.
  11. Coordinate projects to achieve desired outcomes.
  12. Analyze, prioritize, and address issues.
  13. Manage vendors and monitor performance.

Please note: learner outcomes vary from course to course with one or more of these outcomes may be achieved within the competency.

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Managing Condominium Corporation Transitions (CNDO 010)

Welcome to Humber College's CMRAO Continuing Professional Education (CPE) course, Managing Condominium Corporation Transitions for an Empowered Condominium Professional. This course aims to empower condominium managers and condominium management providers with strategies and best practices to effectively manage transitions, prevent unnecessary contract terminations and maintain strong, transparent relationships with the condominium community. This continuing professional education course is one of ten courses leading to Humber College's Empowered Condominium Manager Micro-credential.

By the end this course, you should be able to support the transition of the condominium corporation from one management provider to another.

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Project Cost Management (PMPC 802)

Project cost management covers the basics of estimating, budgeting, evaluating, controlling and documenting project costs. The key topics covered are the fundamentals of project finance, project estimating techniques, techniques of economic feasibility assessment, the process of analyzing economic outcomes of alternatives and the basics of project financial reporting. Upon completion of this course, learners will be able to understand the significance of cost management in the project environment. Note: It is highly recommended that students take Project Management Principles as one of their first courses. The Project Cost Management course is registered with PMI and is eligible for 42 PDUs.

Exam Information

Online courses require students to complete a final exam that is supervised, on campus. If you live more than 100 km from the College or have a documented conflict with the scheduled date of the exam, you are advised to speak with your faculty about completing exams through a proctor 4-6 weeks prior to the scheduled exam. Exams can be done via Virtual Proctor, or an approved Testing Facility (there may be extra costs attached to this process that is the student's responsibility).

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Project Management (LDSC 204)

Today, leadership involves all aspects of an organization and multiple skills, duties and responsibilities. This course is designed to meet the needs of leaders in any organization who may be new to project management or who have not had formal project management training. This course provides the practical knowledge to start and complete a project successfully from a leadership perspective. You will learn how the elements of the Project Management Body of Knowledge are applied during each phase of a project's life cycle and the implications of project management on leadership within an organization. This will help establish priorities and effectively manage your projects and project teams.

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Project Management Principles (PMPC 803)

This course will introduce the principles of professional project management. It is designed to develop a fundamental understanding of project management knowledge, processes, and tools and techniques applicable to all types of projects in various industries. The course content is based on the latest edition of the Guide to the Project Management Body of Knowledge (PMBOK). All ten knowledge areas will be covered and reinforced with real-life examples, case studies and exercises. This course is registered with Project Management Institute (PMI) and is eligible for 42 professional development units (PDUs).

Exam Information

Online courses require students to complete a final exam that is supervised, on campus. If you live more than 100 km from the College or have a documented conflict with the scheduled date of the exam, you are advised to speak with your faculty about completing exams through a proctor 4-6 weeks prior to the scheduled exam. Exams can be done via Virtual Proctor, or an approved Testing Facility (there may be extra costs attached to this process that is the student's responsibility).

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Project Management Skills Development (PMPC 800)

The Project Management Skills Development course will build on learners' interpersonal, organizational, managerial and leadership skills as a project manager. Topics include basic communication for projects, team building, leadership, conflict resolution, change management, managing project interfaces, decision-making and effective negotiating. Primary knowledge areas of The Guide to the Project Management Body of Knowledge (PMBOK ) - Project Human Resources Management, and Project Communication Management will be covered and reinforced with real-life examples, case studies and exercises. Note: It is highly recommended that students take Project Management Principles as one of their first courses. The Project Management Skills Development course is registered with the Project Management Institute (PMI) and is eligible for 42 professional development units (PDUs).

Exam Information

Online courses require students to complete a final exam that is supervised, on campus. If you live more than 100 km from the College or have a documented conflict with the scheduled date of the exam, you are advised to speak with your faculty about completing exams through a proctor 4-6 weeks prior to the scheduled exam. Exams can be done via Virtual Proctor, or an approved Testing Facility (there may be extra costs attached to this process that is the student's responsibility).

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Project Resources: Planning and Scheduling (PMPC 801)

This course covers relevant automated and manual techniques used in planning, scheduling and monitoring of human and non-human resources required to deliver the project outcomes. The areas of study include: work breakdown; structure development and use; project resources requirements; planning, acquisition, and allocation to develop a network plan; scheduling and schedule calculations and optimization; resource constrained scheduling; resource levelling; and schedule control. The primary knowledge areas of The Guide to the Project Management Body of Knowledge (PMBOK ) - Scope - Time and Cost Management will be covered and reinforced by real-life case studies and/or laboratory exercises. Note: students taking this course will need to have the following software requirements: MS Project Professional 2007, MS Visio 2007, MS Excel 2007, and MS PowerPoint 2007. It is highly recommended that students take PMPC 803 Project Management Principles prior to enrolling in PMPC 801. This course is registered with Project Management Institute (PMI) and is eligible for 42 professional development units (PDUs).

Exam Information

Online courses require students to complete a final exam that is supervised, on campus. If you live more than 100 km from the College or have a documented conflict with the scheduled date of the exam, you are advised to speak with your faculty about completing exams through a proctor 4-6 weeks prior to the scheduled exam. Exams can be done via Virtual Proctor, or an approved Testing Facility (there may be extra costs attached to this process that is the student's responsibility).

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Property and Building Administration (NIHM 201)

This course is designed to provide insight into the functions of management in the administration of large buildings and complexes. Topics will include the Residential Tenancies Act, lease negotiation, rent geared to income, breach of contract procedures, collection procedures, insurance and liability, management information systems, building start-up and take over, and marketing or advertising of rental units.

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Staff Employment and Performance for Condominium Management (CNDO 004)

This course offers insights into building high-performing teams, implementing effective performance management strategies, and nurturing career advancement opportunities.  It is part of a series that supports condominium managers in renewing their General Licence with CMRAO. General Licensees are required to complete 10 CPE credits as part of their renewal process. 

At the end of each module, you should be able to:

Module 1: Training and Development

Explain the importance of having an efficient on-boarding process.

Differentiate career growth and career development.

Module 2: High-Performing Teams

Identify strategies for the development of a high-performance team.

Module 3: Performance Evaluation Process

Employ meaningful and constructive feedback which adheres to principles of equity, diversity and inclusivity.

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