AODA Customer Service Standards
for Faculty

3. Support for People with Disabilities

Students with disabilities may require assistance in the form of service animals, support persons, or assistive devices.

Topics Covered in this Section:

1. Service Animals
2. Support Persons
3. Personal Assistive Devices
4. Communication
5. Confidentiality, Respect, and Dignity
6. Difficulties Accessing College Services
7. Service Disruption on Campus
8. Student Responsibilities
9. Faculty Responsibilities
10. Essential Learning Outcomes
11. Universal Instructional Design