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Sun Life Extended Health, Vision, Life and Dental

Plan Member Services Online

Go to Member Services Online to access personalized electronic forms, your claims information and key dates:

  • Online Access ID = 12 digits, this number is assigned when registering online
  • Print personalized pre-filled claim forms
  • Print travel and drug cards
  • See "next dental checkup" and "next vison" coverage dates
  • Update direct deposit and email notification
  • Review current claims and history, print tax summaries
  • Access the Health Library in the Wellness Centre online
  • Use the Health & Wellness Companion and interactive Assessments
  • Keep track of important health information in the private and confidential Personal Health Record

my Sun Life Mobile App

With mobile Apps for iPhone and Blackberry, you can submit benefits claims on the go and see the money in your account – usually within 48 hours.

Contact by Phone

Sun LifeSun Life Group Insurance & Benefits

  • Customer Care Centre 1-800-361-6212
  • Member ID = 6 + your employee IDr eg. 6123456789
    (your 9 digit employee ID or Person Number can be found on your payslip, in HRMS or by contacting the HR Support Centre)
  • Access ID = 12 digit number you can register online or by phone 1-877-786-5433

Extended Health Care


Travel Benefit and Medi-Passport - Generic Travel Card

Your emergency medical coverage. Benefit for Support and Administrative staff.


Ontario Health Premium

Access information regarding the Ontario Health Premium


Claim and Enrolment Forms

Sign in to SunLife and get your customized pre-filled claim forms.

Health Claim Form for Administrative Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50833.

Health Claim Form for Support Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50834.

Health Claim Form for Faculty Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50832.

Dental Claim Form for Administrative Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50833.

Dental Claim Form for Support Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50834.

Dental Claim Form for Faculty Benefits

A paper claim form that can be mailed. The Administrative Benefits contract number is 50832.

CAAT Academic Enrolment Form

Academic staff – Active – Full-time Contract no. 50832 Group insurance benefits – Positive Enrolment form

CAAT Admin Enrolment Form

Administrative staff – Active – Full-time Contract no. 50833 Group insurance benefits – Positive Enrolment form

CAAT Clinical Enrolment Form

Academic staff – Clinical Contract no. 50832 Group insurance benefits – Positive Enrolment form

CAAT Partial Load Enrolment Form

Academic staff – Partial-load Contract no. 50832 Group insurance benefits – Positive Enrolment form

CAAT Support Enrolment Form

Support Staff – Active – Full-time Contract no. 50834 Group insurance benefits – Positive Enrolment form