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Condominium Management

Certificate of Accomplishment | CE0001

The Condominium Management certificate program is offered in partnership with the Condominium Management Regulatory Authority of Ontario (CMRAO). This part-time program has been developed to train you in condominium management law, relationship building, building operations and maintenance, condominium financials, and operational quality of residential and commercial condominium management. Theory and examples of day-to-day problems and practices are blended so that you can apply what you have learned. Faculty come from the field, are licensed and have hands-on experience managing condominiums. Please see https://www.cmrao.ca/en-US/education/future-education-requirements-frequently-asked-questions/  

The Condominium Management Certificate Program is accredited by the CMRAO and is a direct result of collaboration with employers and leading industry experts to prepare learners with the technical and essential skills necessary to be effective, efficient, adaptive and innovative in the dynamic condominium sector. The program features 5 stackable micro-credentials that are a mix of on-line and instructor-led learning. Learner completing the course will also receive a micro-credential badge upon completion of each course. The Certificate of Completion is issued upon successful completion of 5 Compulsory courses and 5 Regulatory Exams. Courses are delivered in a hybrid model. Learners are to attend instructor led live sessions, complete independent course work, complete assignments as well write a final preparatory test to qualify to write the CMRAO (CDEX) licensing examinations. Each week will comprise of asynchronous and synchronous sessions and the allocated timing is scheduled for learners to spend each week on their learning either self-directed or independently and according to the course critical path.

Learners can review the Examination Policies here.

Learners interested in this career are required to apply for their Limited License refer to https://cmrao.ca/condo-managers/licensing/licences/limited-licence for details.

LIMITED LICENCE

Effectively an "entry-level" licence, Limited Licensees can provide condominium management services only under the supervision of a General Licensee or Transitional General Licensee ("supervising licensee") and only if they are employed by a licensed condominium management provider.

Limited Licensees:

  • do not require condominium management work experience

  • must work under supervision

  • can provide condominium management services only under the employment of a licensed condominium management provider

  • cannot be employed directly by a condominium corporation

The conditions of a Limited Licence are defined under section 8 of the General Regulation. We recommend learners complete Excellence in Condominium Management Course with the regulator CMRAO prior to enrolling into the program.

Limited Licence application instructions

PROGRESSING TO A GENERAL LICENCE

Limited Licensees may apply for a General Licence after they have completed the required work experience and education. These requirements must be completed within five years of applying for the General Licence. 

The work experience requirements for a Limited Licensee to obtain a General Licence are:

  • obtain at least two years of work experience (2,920 hours) and

  • perform the following activities under the supervision of one or more supervising licensees:

    • plan and participate in meetings of the Board of Directors of a client

    • plan and participate in meetings of owners, including at least one annual general meeting within the meaning of the Condominium Act, 1998

    • participate in the preparation of a budget for a condominium corporation that the licensee has presented to the board of directors of a client

    • interpret financial statements for a client, prepared under Section 66 of the CMSA and presented to the board of directors of the client

    • prepare and present reports to the board of directors of a client

    • oversee the maintenance or repair of units and common elements within the meaning of the Condominium Act, 1998, or client assets, if any

Condominium Management courses are OSAP Eligible

Learners enrolled in an Ontario Student Assistance Program (OSAP) approved micro-credential program can apply for financial assistance through OSAP for Micro-credentials. Eligible students must apply for funding for each course separately by following the step-by-step application process. Applications for OSAP for Micro-credential assistance cannot overlap with another micro-credential study period (funding for multiple courses cannot be applied for concurrently).

ELIGIBILITY REQUIREMENTS

To be eligible for funding through the OSAP for Micro-credentials courses, you must meet the criteria below as well as certain residency and income requirements specified on the OSAP website:

  • Registered in an OSAP-approved micro-credential
    • Condominium Management – Relationship Building
    • Condominium Management – Building Operations and Management
    • Condominium Management – Law 
    • Condominium Management – Financials
    • Condominium Management – Operational Quality
  • Must be a resident of Ontario as defined by OSAP program
  • Previous OSAP loans must be in good standing (i.e. you have not defaulted on a student loan and/or you are not restricted from participating in financial aid programs)

Applying for OSAP funding for Humber micro-credential courses

  1. Confirm that the Humber micro-credential course you want to take is OSAP-approved.
  2. Log in to your OSAP account. If this is your first time applying for OSAP, you may need to create an account.
  3. Select and complete the micro-credential OSAP application. You can only be funded for one course at a time through OSAP.
  4. The deadline to apply for OSAP is the last day of your micro-credential course.
  5. Scan, upload, and submit all required supporting documentation to your OSAP application.
  6. Enroll in and pay for the micro-credential course you wish to take (if you have not already done so). Please note that funding is sent directly to the learner by the National Student Loans Centre for Micro-Credentials. Payment for the course must be made at the time of registration.
  7. Once the course has started, we will confirm your enrolment and OSAP funds will be released to your bank account.
  8. a student cannot receive OSAP funding for a micro-credential study period if it overlaps with another one of their micro-credential study period in which they are concurrently receiving micro-credential OSAP funding. So students can only receive micro-credential OSAP funding for one course at a time.

If you have any questions, please contact at finaid@humber.ca or call 416-675-3111 option 4. (Monday to Friday 8:30am to 4:30pm excluding holidays).

If you have questions about repayment, please contact the National Student Loans Service Centre for OSAP Micro-credentials program at 1-888-869-2896

                        Condominium Management Building Operations & Maintenance Badge

                        Condominium Management Financials Badge

                        Condominium Management Law Badge

                        Condominium Management Operational Quality Badge

                        Condominium Management Relationship Building Badge

                        Humber micro-credentials are aligned with eCampusOntario Micro-credential Principles and Framework.

                        New Education Requirements Video

                        Illustration of a professor teaching students

                        Curriculum

                        Quick-Look Availability Scheduler

                        Use the Quick-Look Availability Scheduler to see available courses in a calendar view and plan towards achieving your certificate.

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                        Course Name 2024/2025 Academic Year 2025/2026 Academic Year
                        Compulsory Courses Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
                        CNDO 102: Condominium Management - Law
                        CNDO 103: Condominium Management - Relationship Building
                        CNDO 104: Condominium Management - Building Operations and Maintenance
                        CNDO 105: Condominium Management - Financials
                        CNDO 106: Condominium Management - Operational Quality
                        Humber is the delivery agent for CMRAO Regulatory Examinations and separate from Humber courses. The schedule below offers learners the ability to write online through Humber’s virtual proctoring service provider. Exam technical security protocols may cause challenges for learners.  We recommend that learners having trouble or who would like option to schedule an in-person examination at one of our approved test centres,  Contact Humber CPL Education Solutions CPLEducationSolutions@humber.ca.
                        CDEX 102: Condominium Management- Law Regulatory Exam
                        CDEX 103: Condominium Management - Relationship Building Regulatory Exam
                        CDEX 104: Condominium Management - Building Operations and Maintenance Regulatory Exam
                        CDEX 105: Condominium Management-Financials-Regulatory Exam
                        CDEX 106: Condominium Management-Operational Quality Regulatory Exam

                        Compulsory Courses

                        CNDO 102 Condominium Management - Law
                          Start Date: May 2024, April 2024, September 2024, January 2025, March 2024  
                        The Condominium Management - Law course is a key element of the foundational section of the program. The topics provide limited licensees with a basic understanding of the legal framework in which all condominium management activities take place. The focus is the Condominium Act, but the course also introduces relevant related legislation. The approach taken is to organize topics thematically in a way that would make sense to a condominium manager, rather than following the structure of the Condominium Act.

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                        CNDO 103 Condominium Management - Relationship Building
                          Start Date: March 2024, May 2024, September 2024  
                        The Condominium Management - Relationship Building course provides limited licensees with a foundational understanding of the main stakeholder relationships they will be responsible for managing in their role as a condominium manager. It provides them with guidance on the best practices to ensure the effective management of the various relationships as part of their role. If possible, it is recommended that learners take this course after Working with Condominium Law and before Physical Buildings Management, and Managing Financials. The relationship-building content will provide helpful context to underpin the professional relationships critical in the effective management of physical buildings and financials.

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                        CNDO 104 Condominium Management - Building Operations and Maintenance
                          Start Date: March 2024, May 2024, July 2024, September 2024, January 2025  
                        The Condominium Management - Building Operations and Maintenance course is designed to give condominium managers a basic understanding of the relevant aspects of condominium buildings. It is one of the core foundational courses to ensure that condominium managers have the technical context of their role.

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                        CNDO 105 Condominium Management - Financials
                          Start Date: March 2024, May 2024, June 2024, April 2024, October 2024, January 2025  
                        The Condominium Management - Financials course is designed to give condominium managers a basic understanding of the relevant aspects of financial management. It is one of the core foundational courses to ensure that condominium managers have the technical context for the main responsibilities of their role.

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                        CNDO 106 Condominium Management - Operational Quality
                          Start Date: March 2024, April 2024, May 2024, June 2024  
                        The Condominium Management - Operational Quality course is the final course in the program and brings the content for all the previous courses together. The primary focus of the course is the application-based content, while the self-directed section expands on the content introduced in previous courses. It also introduces a small number of new topic areas. The aim is to highlight how the technical content should be applied and integrated into condominium managers’ day-to-day role to ensure high standards of performance. Prerequisite: Learners need to have completed CNDO 102, CNDO 103, CNDO 104, CNDO 105 prior to registering for this capstone course. 

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                        Humber is the delivery agent for CMRAO Regulatory Examinations and separate from Humber courses. The schedule below offers learners the ability to write online through Humber’s virtual proctoring service provider. Exam technical security protocols may cause challenges for learners.  We recommend that learners having trouble or who would like option to schedule an in-person examination at one of our approved test centres,  Contact Humber CPL Education Solutions CPLEducationSolutions@humber.ca.

                        CDEX 102 Condominium Management- Law Regulatory Exam
                          Start Date: April 2024  

                        Upon successfully completing your course your next step is to register for your regulatory exam.

                        Please refer to https://humber.ca/education-training-solutions/association-and-professional-programs/programs/condominium-management-program.html for scheduling details and to register.

                        Once registered please login into blackboard through https://learn.humber.ca/ultra/ at least 3 days prior to your exam to complete your onboarding quiz with Proctortrack. 

                        Once registered please review https://humber.ca/education-training-solutions/credential-testing.html for policies and procedures.

                        Upon completion of CNDO 102, learners are eligible to register for CDEX 102 Regulatory Exam for CMRAO Condominium Management - Law. In order to pass the exam, the learner must obtain a grade of 65% or higher.

                        Learners are permitted one rewrite of a failed examination before requiring to re-take the course.

                        We monitor learner demand daily and add seats in keeping with resource and timeline considerations. Scheduling decisions involve, for example, advanced planning for proctors to monitor exams. Please note that once sections are full, they do not appear on the registration system.

                        In keeping with the process described above, it is important to note that new sections for exams will open continuously, always complying with resource and timeline considerations. If a new section opens, learners may opt to transfer from an existing section registration to a newly opened section. Please note that a $50 administration fee applies to all transfers.

                        • Learners can drop or reschedule an exam up to seven (7) days prior to the exam date; an administrative fee of $50 will apply
                        • Any drop or reschedule requests made less than seven (7) days in advance prior to the exam date are non-refundable

                        Please review the Policies and Procedures here https://humber.ca/education-training-solutions/credential-testing/

                        Additional security measures will be introduced in July for virtually proctored exams. 

                        Beginning July 2023, a mobile phone will be required to function as a second camera during all virtual exams.  To support this change, learners should be aware of the following: 

                        • The process to login and connect with a Proctortrack proctor will not change.  Learners will continue to use their existing Proctortrack credentials to login at https://ca-testing.verificient.com/login/ 
                        • Learners with an approved onboarding exam prior to July do not have to redo the onboarding process.   
                        • Learners will be prompted to update the Proctortrack App on their laptops/computers starting July.  The app update will only be available starting on this date and will only take a few minutes to download. 
                        • Learners will be required to download the Proctortrack App on their mobile device, available in Android and iOS app stores.  
                        • The ID verification process will not change; however, the room scan will have to be completed using your mobile phone. 
                        • An updated Protortrack Learner Guide will be posted on the program website closer to the launch date.   

                        Both Android and iOS mobile phone devices are supported.  See minimum phone requirements listed below: 

                        • Android OS: version 6.0 and higher.  
                        • iOS (Apple): version 11.0 and higher. 
                        • Mobile phones should have a working camera, be 100% charged and have the Proctortrack app downloaded before beginning an exam. 
                        • Learners should be prepared to plug their phone into a power source for the duration of their exam. 
                        • Mobile phones are required to be positioned in landscape, selfie-mode, keeping the learner, computer monitor, keyboard, and mouse within view of the mobile camera. 
                        • Phone stands, phone cases with built-in stands, or a clear glass cup, can be used to prop up the mobile phone during virtual exams. 

                        The Condominium Management Program, delivered by Humber College, continues to be committed to the security and integrity of the program exams.  Academic integrity is critical to our institution and all our programs. 

                         

                        Share  

                        CDEX 103 Condominium Management - Relationship Building Regulatory Exam
                          Start Date: March 2024, May 2024, February 2024  

                        Upon successfully completing your course your next step is to register for your regulatory exam.

                        Please refer to https://humber.ca/education-training-solutions/association-and-professional-programs/programs/condominium-management-program.html for scheduling details and to register.

                        Once registered please login into blackboard through https://learn.humber.ca/ultra/ at least 3 days prior to your exam to complete your onboarding quiz with Proctortrack. 

                        Once registered please review https://humber.ca/education-training-solutions/credential-testing.html for policies and procedures.

                        Upon completion of CNDO 103, learners are eligible to register for CDEX 103 Condominium Management - Relationship Building Regulatory Exam. In order to pass the exam, the learner must obtain a grade of 65% or higher. Learners can repeat the exam up to two re-writes before requiring to re-take the course.

                        Learners are permitted one rewrite of a failed examination before requiring to re-take the course.

                        We monitor learner demand daily and add seats in keeping with resource and timeline considerations. Scheduling decisions involve, for example, advanced planning for proctors to monitor exams. Once sections are full, they do not appear on the registration system.

                        In keeping with the process described above, please  note that new sections for exams will open continuously, complying with resource and timeline considerations. If a new section opens, learners may opt to transfer from an existing section registration to a newly opened section. Please note that a $50 administration fee applies to all transfers.

                        • Learners can drop or reschedule an exam up to seven (7) days prior to the exam date - an administrative fee of $50 will apply
                        • Any drop or reschedule requests made less than seven (7) days in advance prior to the exam date are non-refundable

                        Please review the Policies and Procedures here https://humber.ca/education-training-solutions/credential-testing/ets-policies.html?page=CMRAO%20Licensing%20Examinations&tab=etsPolicyCategory4 

                         

                        Dear Learners, 

                        Additional security measures will be introduced in July for virtually proctored exams. 

                        Beginning July 2023, a mobile phone will be required to function as a second camera during all virtual exams.  To support this change, learners should be aware of the following: 

                        • The process to login and connect with a Proctortrack proctor will not change.  Learners will continue to use their existing Proctortrack credentials to login at https://ca-testing.verificient.com/login/ 
                        • Learners with an approved onboarding exam prior to July do not have to redo the onboarding process.   
                        • Learners will be prompted to update the Proctortrack App on their laptops/computers starting July.  The app update will only be available starting on this date and will only take a few minutes to download. 
                        • Learners will be required to download the Proctortrack App on their mobile device, available in Android and iOS app stores.  
                        • The ID verification process will not change; however, the room scan will have to be completed using your mobile phone. 
                        • An updated Protortrack Learner Guide will be posted on the program website closer to the launch date.   

                        Both Android and iOS mobile phone devices are supported.  See minimum phone requirements listed below: 

                        • Android OS: version 6.0 and higher.  
                        • iOS (Apple): version 11.0 and higher. 
                        • Mobile phones should have a working camera, be 100% charged and have the Proctortrack app downloaded before beginning an exam. 
                        • Learners should be prepared to plug their phone into a power source for the duration of their exam. 
                        • Mobile phones are required to be positioned in landscape, selfie-mode, keeping the learner, computer monitor, keyboard, and mouse within view of the mobile camera. 
                        • Phone stands, phone cases with built-in stands, or a clear glass cup, can be used to prop up the mobile phone during virtual exams. 

                        The Condominium Management Program, delivered by Humber College, continues to be committed to the security and integrity of the program exams.  Academic integrity is critical to our institution and all our programs. 

                        Share  

                        CDEX 104 Condominium Management - Building Operations and Maintenance Regulatory Exam
                          Start Date: March 2024  

                        Upon successfully completing your course your next step is to register for your regulatory exam.

                        Please refer to https://humber.ca/education-training-solutions/association-and-professional-programs/programs/condominium-management-program.html for scheduling details and to register.

                        Once registered please login into blackboard through https://learn.humber.ca/ultra/ at least 3 days prior to your exam to complete your onboarding quiz with Proctortrack. 

                        Once registered please review https://humber.ca/education-training-solutions/credential-testing.html for policies and procedures.

                        Upon completion of CNDO 104, learners are eligible to register for CDEX 104 Regulatory Exam for CMRAO Condominium Management - Building Operations and Maintenance. In order to pass the exam, the learner must obtain a grade of 65% or higher.

                        Learners are permitted one rewrite of a failed examination before requiring to re-take the course.

                        We monitor learner demand daily and add seats in keeping with resource and timeline considerations. Scheduling decisions involve, for example, advanced planning for proctors to monitor exams. Please note that once sections are full, they do not appear on the registration system.

                        In keeping with the process described above, it is important to note that new sections for exams will open continuously, complying with resource and timeline considerations. If a new section opens, learners may opt to transfer from an existing section registration to a newly opened section. Please note that a $50 administration fee applies to all transfers.

                        Learners can drop or reschedule an exam up to seven (7) days prior to the exam date; an administrative fee of $50 will apply.
                        Any drop or reschedule requests made less than seven (7) days in advance prior to the exam date are non-refundable

                        Please review the Policies and Procedures here https://humber.ca/education-training-solutions/credential-testing/ets-policies.html?page=CMRAO%20Licensing%20Examinations&tab=etsPolicyCategory4 

                         

                         

                        Dear Learners, 

                        Additional security measures will be introduced in July for virtually proctored exams. 

                        Beginning July 2023, a mobile phone will be required to function as a second camera during all virtual exams.  To support this change, learners should be aware of the following: 

                        • The process to login and connect with a Proctortrack proctor will not change.  Learners will continue to use their existing Proctortrack credentials to login at https://ca-testing.verificient.com/login/ 
                        • Learners with an approved onboarding exam prior to July do not have to redo the onboarding process.   
                        • Learners will be prompted to update the Proctortrack App on their laptops/computers starting July.  The app update will only be available starting on this date and will only take a few minutes to download. 
                        • Learners will be required to download the Proctortrack App on their mobile device, available in Android and iOS app stores.  
                        • The ID verification process will not change; however, the room scan will have to be completed using your mobile phone. 
                        • An updated Protortrack Learner Guide will be posted on the program website closer to the launch date.   

                        Both Android and iOS mobile phone devices are supported.  See minimum phone requirements listed below: 

                        • Android OS: version 6.0 and higher.  
                        • iOS (Apple): version 11.0 and higher. 
                        • Mobile phones should have a working camera, be 100% charged and have the Proctortrack app downloaded before beginning an exam. 
                        • Learners should be prepared to plug their phone into a power source for the duration of their exam. 
                        • Mobile phones are required to be positioned in landscape, selfie-mode, keeping the learner, computer monitor, keyboard, and mouse within view of the mobile camera. 
                        • Phone stands, phone cases with built-in stands, or a clear glass cup, can be used to prop up the mobile phone during virtual exams. 

                        The Condominium Management Program, delivered by Humber College, continues to be committed to the security and integrity of the program exams.  Academic integrity is critical to our institution and all our programs. 

                        Share  

                        CDEX 105 Condominium Management-Financials-Regulatory Exam
                          Start Date: April 2024, May 2024  

                        Upon successfully completing your course your next step is to register for your regulatory exam.

                        Please refer to https://humber.ca/education-training-solutions/association-and-professional-programs/programs/condominium-management-program.html for scheduling details and to register.

                        Once registered please login into blackboard through https://learn.humber.ca/ultra/ at least 3 days prior to your exam to complete your onboarding quiz with Proctortrack. 

                        Once registered please review https://humber.ca/education-training-solutions/credential-testing.html for policies and procedures.

                        Upon completion of CNDO 105 learners are eligible to register for CDEX 105 Regulatory Exam for CMRAO Condominium Management - Financials. In order to pass the exam, the learner must obtain a grade of 65% or higher.

                        Learners are permitted one rewrite of a failed examination before requiring to re-take the course.

                        We monitor learner demand daily and add seats in keeping with resource and timeline considerations. Scheduling decisions involve, for example, advanced planning for proctors to monitor exams. Please note that once sections are full, they do not appear on the registration system.

                        In keeping with the process described above, it is important to note that new sections for exams will open continuously, complying with resource and timeline considerations. If a new section has opens, learners may opt to transfer from an existing section registration to a newly opened section. However, please note that a $50 administration fee does apply to all transfers.

                        Learners can drop or reschedule an exam up to seven (7) days prior to the exam date; an administrative fee of $50 will apply. Any drop or reschedule requests made less than seven (7) days in advance prior to the exam date are non-refundable.

                        Please review the Policies and Procedures here https://humber.ca/education-training-solutions/credential-testing/ets-policies.html?page=CMRAO%20Licensing%20Examinations&tab=etsPolicyCategory4 

                         

                        Additional security measures will be introduced in July for virtually proctored exams. 

                        Beginning July 2023, a mobile phone will be required to function as a second camera during all virtual exams.  To support this change, learners should be aware of the following: 

                        • The process to login and connect with a Proctortrack proctor will not change.  Learners will continue to use their existing Proctortrack credentials to login at https://ca-testing.verificient.com/login/ 
                        • Learners with an approved onboarding exam prior to July do not have to redo the onboarding process.   
                        • Learners will be prompted to update the Proctortrack App on their laptops/computers starting July.  The app update will only be available starting on this date and will only take a few minutes to download. 
                        • Learners will be required to download the Proctortrack App on their mobile device, available in Android and iOS app stores.  
                        • The ID verification process will not change; however, the room scan will have to be completed using your mobile phone. 
                        • An updated Protortrack Learner Guide will be posted on the program website closer to the launch date.   

                        Both Android and iOS mobile phone devices are supported.  See minimum phone requirements listed below: 

                        • Android OS: version 6.0 and higher.  
                        • iOS (Apple): version 11.0 and higher. 
                        • Mobile phones should have a working camera, be 100% charged and have the Proctortrack app downloaded before beginning an exam. 
                        • Learners should be prepared to plug their phone into a power source for the duration of their exam. 
                        • Mobile phones are required to be positioned in landscape, selfie-mode, keeping the learner, computer monitor, keyboard, and mouse within view of the mobile camera. 
                        • Phone stands, phone cases with built-in stands, or a clear glass cup, can be used to prop up the mobile phone during virtual exams. 

                        The Condominium Management Program, delivered by Humber College, continues to be committed to the security and integrity of the program exams.  Academic integrity is critical to our institution and all our programs. 

                        Share  

                        CDEX 106 Condominium Management-Operational Quality Regulatory Exam
                          Start Date: March 2024, April 2024  

                        Upon successfully completing your course your next step is to register for your regulatory exam.

                        Please refer to https://humber.ca/education-training-solutions/association-and-professional-programs/programs/condominium-management-program.html for scheduling details and to register.

                        Once registered please login into blackboard through https://learn.humber.ca/ultra/ at least 3 days prior to your exam to complete your onboarding quiz with Proctortrack. 

                        Once registered please review https://humber.ca/education-training-solutions/credential-testing.html for policies and procedures.

                        Upon completion of CNDO 106, learners are eligible to register for CDEX 106 Regulatory Exam for CMRAO Condominium Management - Operational Quality. In order to pass the exam, the learner must obtain a grade of 65% or higher.

                        Learners are permitted one rewrite of a failed examination before requiring to re-take the course.

                        We monitor learner demand daily and add seats in keeping with resource and timeline considerations. Scheduling decisions involve, for example, advanced planning for proctors to monitor exams. Please note that once sections are full, they do not appear on the registration system.

                        In keeping with the process described above, it is important to note that new sections for exams will open continuously, always complying with resource and timeline considerations. If a new section opens, learners may opt to transfer from an existing section registration to a newly opened section. However, please note that a $50 administration fee applies to all transfers.

                        Learners can drop or reschedule an exam up to seven (7) days prior to the exam date; an administrative fee of $50 will apply. Any drop or reschedule requests made less than seven (7) days in advance prior to the exam date are non-refundable.

                        Please review the Policies and Procedures here https://humber.ca/education-training-solutions/credential-testing/ets-policies.html?page=CMRAO%20Licensing%20Examinations&tab=etsPolicyCategory4 

                        Additional security measures will be introduced in July for virtually proctored exams. 

                        Beginning July 2023, a mobile phone will be required to function as a second camera during all virtual exams.  To support this change, learners should be aware of the following: 

                        • The process to login and connect with a Proctortrack proctor will not change.  Learners will continue to use their existing Proctortrack credentials to login at https://ca-testing.verificient.com/login/ 
                        • Learners with an approved onboarding exam prior to July do not have to redo the onboarding process.   
                        • Learners will be prompted to update the Proctortrack App on their laptops/computers starting July.  The app update will only be available starting on this date and will only take a few minutes to download. 
                        • Learners will be required to download the Proctortrack App on their mobile device, available in Android and iOS app stores.  
                        • The ID verification process will not change; however, the room scan will have to be completed using your mobile phone. 
                        • An updated Protortrack Learner Guide will be posted on the program website closer to the launch date.   

                        Both Android and iOS mobile phone devices are supported.  See minimum phone requirements listed below: 

                        • Android OS: version 6.0 and higher.  
                        • iOS (Apple): version 11.0 and higher. 
                        • Mobile phones should have a working camera, be 100% charged and have the Proctortrack app downloaded before beginning an exam. 
                        • Learners should be prepared to plug their phone into a power source for the duration of their exam. 
                        • Mobile phones are required to be positioned in landscape, selfie-mode, keeping the learner, computer monitor, keyboard, and mouse within view of the mobile camera. 
                        • Phone stands, phone cases with built-in stands, or a clear glass cup, can be used to prop up the mobile phone during virtual exams. 

                        The Condominium Management Program, delivered by Humber College, continues to be committed to the security and integrity of the program exams.  Academic integrity is critical to our institution and all our programs. 

                        Share  

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