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December 2024 - January 2025 Winter Holiday Schedule

 
Humber Campuses: Closed at the end of the business day on Thursday, December 19th, 2024.
Reopening on Thursday, January 2nd, 2025.
Program Office: Closed at the end of the business day on Thursday, December 19th, 2024.
Reopening on Thursday, January 2nd, 2025.
Support Centre: (General program inquiries and technical support) Closed Wednesday, December 25th, 2024.
Closed Wednesday, January 1st, 2025.
Content Support Desk: Closed Tuesday, December 24th, 2024, to Thursday, December 26th, 2024.
Regular operating hours on Friday, December 27th, 2024, to Monday, December 30th, 2024.
Closed Tuesday, December 31st, 2024, and Wednesday, January 1st, 2025.
Reopening on Thursday, January 2nd, 2025.
Exam Blackout Date: Friday, December 20th, 2024, to Wednesday, January 1st, 2025, inclusive.
Simulation Session and Broker Wrap-Up Blackout Dates:
Saturday, December 21st, 2024, to Wednesday, January 1st, 2025, inclusive.

*Any requests that require program office attention must be submitted by 5:00 p.m. on Friday, December 13th, to allow time to respond to the request prior to the holiday.

Learner Support

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FIND ANSWERS FAST!

Check out our full listing of FAQs for answers to questions regarding the Real Estate Salesperson program, application process, courses, exams and virtual proctoring.

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EASY ACCESS TO RESOURCES

Review How-Tos, LMS Resources, documentation on Simulations Sessions and access various program Forms.

Browse Resources  

RESET YOUR PASSWORD

Learn how to register for self service password reset (SSPR) and recover your account.

SSPR Information  

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LIVE CHAT:

Live chat is available for general program inquiries including assistance with applications, registration, learner inquiries and technical support. Live chat is currently not available for content support.

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

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CONTENT SUPPORT DESK (CSD) FACILITATORS:

Content Support Desk (CSD) facilitators are subject matter experts and industry professionals.

416-675-5025 OR 1-888-626-3090 (TOLL FREE)
Select Option 6

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

FACILITATED REVIEW SESSIONS (FRS):

Facilitated Review Sessions (FRS) are a great opportunity for those seeking additional support.

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HUMBER REAL ESTATE EDUCATION SUPPORT LINE:

416-675-5025 OR 1-888-626-3090 (TOLL FREE)

General Program Inquiries
Select option 2

Technical Support Including Password Resets (Support Available 24/7)
Select option 4

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

Or send us an email at realestateinquiry@humber.ca and we'll be happy to help.

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DEDICATED PROCTORTRACK TECHNICAL SUPPORT:

Proctortrack Technical Support Number:
(844) 966-1155

Hours of Operation

Monday to Friday
8:00 a.m. to 9:00 p.m. ET

Saturday to Sunday
8:00 a.m. to 7:00 p.m. ET

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REAL ESTATE EDUCATION PROGRAM OFFICE

Education & Training Solutions
Humber Institute of Technology & Advanced Learning
30 Carrier Drive
Toronto, ON  M9W 5T7

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NEED MORE INFORMATION?

Learn more about the program and real estate as a career by subscribing to our mailing list or reach out to support services.