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FREQUENTLY ASKED QUESTIONS

Check out our full listing of FAQs for answers to questions regarding the Real Estate Salesperson program, application process, courses, exams and virtual proctoring.

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EASY ACCESS TO RESOURCES

Review How-Tos, LMS Resources, documentation on Simulations Sessions and access various program Forms.

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RESET YOUR PASSWORD

Learn how to register for self service password reset (SSPR) and recover your account.

SSPR Information  

General Learner Support

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LIVE CHAT

Live chat is available for general program inquiries including assistance with applications, registration, learner inquiries and technical support. Live chat is currently not available for content support.

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

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CONTENT SUPPORT DESK (CSD) FACILITATORS

Content Support Desk (CSD) facilitators are subject matter experts and industry professionals.

416-675-5025
Select Option 6

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

FACILITATED REVIEW SESSIONS (FRS)

Facilitated Review Sessions (FRS) are a great opportunity for those seeking additional support.

Specialized Learner Support

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HUMBER REAL ESTATE EDUCATION SUPPORT LINE

416-675-5025

General Program Inquiries
Select option 2

Technical Support Including Password Resets (Support Available 24/7)
Select option 4

Hours of Operation

Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.

Or send us an email at realestateinquiry@humber.ca and we'll be happy to help.

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DEDICATED PROCTORTRACK TECHNICAL SUPPORT

Proctortrack Technical Support Number:
(844) 966-1155

Hours of Operation

Monday to Friday
8:00 a.m. to 9:00 p.m. ET

Saturday to Sunday
8:00 a.m. to 7:00 p.m. ET

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REAL ESTATE EDUCATION PROGRAM OFFICE

Education & Training Solutions
Humber Institute of Technology & Advanced Learning
30 Carrier Drive
Toronto, ON  M9W 5T7

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NEED MORE INFORMATION?

Learn more about the program and real estate as a career by subscribing to our mailing list or reach out to support services.