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FREQUENTLY ASKED QUESTIONS
Check out our full listing of FAQs for answers to questions regarding the Real Estate Salesperson program, application process, courses, exams and virtual proctoring.
EASY ACCESS TO RESOURCES
RESET YOUR PASSWORD
General Learner Support
LIVE CHAT
Live chat is available for general program inquiries including assistance with applications, registration, learner inquiries and technical support. Live chat is currently not available for content support.
Hours of Operation
Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.
CONTENT SUPPORT DESK (CSD) FACILITATORS
Content Support Desk (CSD) facilitators are subject matter experts and industry professionals.
416-675-5025
Select Option 6
Hours of Operation
Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.
FACILITATED REVIEW SESSIONS (FRS)
Facilitated Review Sessions (FRS) are a great opportunity for those seeking additional support.
Specialized Learner Support
HUMBER REAL ESTATE EDUCATION SUPPORT LINE
416-675-5025
General Program Inquiries
Select option 2
Technical Support Including Password Resets (Support Available 24/7)
Select option 4
Hours of Operation
Monday to Friday
8:30 a.m. - 8:30 p.m.
Saturday
8:30 a.m. - 5:00 p.m.
Or send us an email at realestateinquiry@humber.ca and we'll be happy to help.
DEDICATED PROCTORTRACK TECHNICAL SUPPORT
Proctortrack Technical Support Number:
(844) 966-1155
Hours of Operation
Monday to Friday
8:00 a.m. to 9:00 p.m. ET
Saturday to Sunday
8:00 a.m. to 7:00 p.m. ET
Visit
REAL ESTATE EDUCATION PROGRAM OFFICE
Education & Training Solutions
Humber Institute of Technology & Advanced Learning
30 Carrier Drive
Toronto, ON M9W 5T7
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