Real Estate Education News & Announcements

You can download or print these PDF files to learn or refer to course material offline. To print course material, go to the desired eLearning Module and click on the KMS link in the bottom navigation bar. On the next screen, click on the link that starts with “Print” and is followed by the module name. You can then select the print button in the resulting PDF file.

These sessions are designed to supplement what you have learned in the eLearning modules and provide additional direction on more complex areas of the program. Each FRS runs for three hours covering a number of topics. The FRS sessions are available at a modest price and are offered virtually or in-person at locations across Ontario, based on demand.

You can click on this button to let us know your comments about course content. We will track and respond to your comments in a timely manner.

Your feedback is important to us. You will receive notifications regarding your feedback in the Messages section on the home page of the LMS. The graphic here illustrates where you can view the notifications.

We review all submissions and provide responses to let you know:

1. If we have determined that the content is accurate, but we will review for greater clarity
2. If an inaccuracy was found and has been corrected
3. If the issue reported requires a change or enhancement to the LMS

Your feedback is important to us. You will receive notifications regarding your feedback in the Messages section on the home page of the LMS. The graphic here illustrates where you can view the notifications.

We review all submissions and provide responses to let you know:

1. If we have determined that the content is accurate, but we will review for greater clarity
2. If an inaccuracy was found and has been corrected
3. If the issue reported requires a change or enhancement to the LMS

Step 1: Purchase an Exam
Step 2: Book an Exam

To confirm an exam booking, log into the Learner Portal and select My Exams. You will be able to verify your exam date and time, and the location of the booking.

For more questions about booking, rescheduling or canceling exams, please refer to our FAQs here.

Exam location information is posted on our website, including campus maps for several college locations that host exam centers.

We would like to thank participants for their enthusiasm as they applied information and knowledge from their eLearning courses to live, practical scenarios. Led by facilitators who are experts in real estate, these classroom-based Simulation Sessions are one of the most innovative components of the new Real Estate Salesperson Program. These mandatory Simulations provide learners with the opportunity to practice various elements of real estate transactions.

Here’s what learners had to say about their experience in Simulation Session 1:

“Our instructors have been fantastic at breaking things down step-by-step and using pertinent examples from their vast experience to build our knowledge, understanding and confidence as future real estate salespeople.”

“Great experienced facilitators helped guide us through real-life scenarios. Overall, a valuable learning experience and a surprisingly excellent opportunity to network with other students and salespeople-to-be.”

Please be reminded that registration for all Simulation Sessions is only open until three days prior to that session.

Learners must achieve a minimum cumulative passing score of 75 percent across all assessment questions in order to pass the Simulation Session.

Learners who do not meet the passing criteria, are required to register into a Remediation Day. Information about the Remediation Days can be found on the registration page of the program website. There is a $50 cost for each Remediation Day.

To learn more about the Simulation Sessions, click here.

These optional sessions are designed to provide learners with coaching and direction on the more complex areas of the program. Feedback from learners indicates that having the opportunity to review eLearning course materials with an experienced Real Estate professional has helped to learn and understand concepts and to prepare for exams. They also provide an opportunity to build your network and learn with others in a supportive community.

There are fourteen sessions in total. Courses 2, 3 and 4 have seven, three and four Facilitated Review Sessions, respectively. The FRS is optional to learners who are looking for additional support and are available for a modest price. Learners should select the FRS option when first registering for a Course.

Each individual FRS is three hours long. All sessions address some of the more complex concepts in the e-learning courses under the guidance of an expert facilitator. Activities include small group work, individual activities, guided reviews and debriefs.

which my impact some learners in the Real Estate Salesperson Program.

Please click here to see the full statement from RECO and what it means for learners. Please contact RECO if you have any questions.

Humber will continue to provide timely updates and information about the program, as it becomes available.

Thank you,

Wanda Buote
Dean, Education & Training Solutions
Humber College

Please click here to see the full statement from RECO and what it means for learners. Please contact RECO if you have any questions.

Humber will continue to provide timely updates and information about the program, as it becomes available.

Thank you,

Wanda Buote
Dean, Education & Training Solutions
Humber College

Recently, the program has experienced an increased demand for weekend sessions. Our administration team has adjusted demand projections and planning to enhance weekend capacity for Simulation Sessions. We monitor learner demand daily and add sessions in keeping with resource and timeline considerations. Scheduling decisions involve, for example, the advanced planning for the real estate professionals who have been carefully selected as your facilitators. In addition, the complexity around the variability of learner progression means that you may need to wait for both Exams and Simulation Sessions. A gentle reminder that once sections and waitlist(s) are full, they do not appear on the registration system.

Please note that the program pre-requisite structure has been reinstated, as indicated by our regulatory body, and it is Humber’s responsibility to ensure compliance. Prior to registering in any given Course, Exam, or Simulation Session, learners must successfully complete the corresponding pre-requisite. For example, before registering in Exam 1, a learner must successfully complete Course 1. Similarly, before registering in Course 2, a learner must pass Exam 1; and so on.

We hope that the above scheduling insights will help build understanding that there may be ‘buffer’ time required between program elements while keeping in mind the pre-requisite structure. Please visit www.humber.ca/realestate pre-registration phase or the Real Estate Salesperson Program Path for more information about program progression.

To help with staying online reliably, our IT and Online Learning teams offer these suggestions:

• Plan for your meetings and try to join from a location with a reliable, fast, wired internet connection
• We recommend using an ethernet cable for a wired connection.
• This cable would connect from your modem straight to your laptop or computer.
• Mute your microphone when you do NOT need to speak.
• For example, using a platform such as Zoom, WebEx or Teams will devote a part of your internet connection to audio stream even when you are not speaking. By muting your microphone, you will allow your platform to utilize your internet connection more effectively.
• Reduce your video resolution settings, especially during proctored exams. Please follow the steps below (these steps may vary depending on what type of personal device you are using).
• Click “Settings” or the setting icon
• Click on “Apps”
• Click on “Video Playback”
• Check off the box stating “I prefer video to play at a lower resolution”
• Turn off “Automatically process video to enhance it”
• OR
• Click on “Settings”
• Click on “System”
• Click on “Display”
• Click on “Windows HD Colour Settings”
• Turn off “Stream HDR video”
• FOR THOSE USING ZOOM: Adjust your HD video in Zoom, please follow the steps below (other online platforms will have similar settings options).
• From Zoom:
  o   Click the "Home" tab
  o   Click "Settings"
  o   In the Settings window that opens:
• Click the "Video" tab
• Uncheck "Enable HD"
• Close the Settings window
• Close other unnecessary applications on your computer. 
• Platforms, such as Zoom, WebEx or Teams, use significant memory and processing power.  Closing other applications, like Netflix or YouTube, will help with your connection.
• Do NOT start other bandwidth-intensive activities before your video meeting. This will help avoid sharing your internet connection.
•  Bandwidth-intensive activities include:
• Large downloads or uploads
• Streaming videos (e.g. Netflix, YouTube)
• Gaming systems
• Cloud backups
• Cloud file synchronizations
• Reset your router and modem, if separate, to give your device a break and refresh your internet connection.
• Reposition your router so that it is closer to where you use the internet the most.
• This will help with signal reach and internet connection. For larger homes or workspaces, you may also wish to consider using a WIFI extender.
• When possible, hardwire your laptop, or computer, to a cable connection like an Ethernet. The hard-wired connection will be faster and more reliable.
• Block ads. Ad media slows down your internet connection.
• Lastly, check if you have a data cap. If you exceed your data limit your internet provider may restrict your internet speeds.

This core component of the program enables you to practice true-to-life real estate transactions and prepares you to be practice-ready on day one. Check out this brief video and hear what some of your fellow learners had to say about their experience with Simulation Session 1.

Watch video >

Please continue to share your feedback on the virtual Simulation Sessions. Overall, many of you are enjoying being able to practice and apply what you have learned in course work in a safe, virtual format under the guidance of expert facilitators.

By actively engaging with your peers and facilitators, you can get the most out of your virtual Simulation Session experience.

Our subject matter experts will also help you prepare for exams by facilitating exam study review sessions based on your previous exam questions. To download your exam report please visit the link here for instructions. The Humber Real Estate Education telephone number is 416-675-5025 or 1-888-626-3090 (toll-free) Please select option 6 for the Content Support Desk. The hours are Monday to Friday: 8:30am - 8:30pm and Saturday: 8:30am - 5:00pm. Presently our Content Support Desk is working remotely. Please leave a message and our team will return your call in a timely manner.

Here are some important highlights:

• The process flow has been simplified so you can connect with your proctor and start your exam quicker.
• The Mobile Phone App will only be used to complete the room scan.
  • It will no longer be required to use the mobile phone as a second camera during an exam.
• Learners who have already completed the Proctortrack onboarding process with the current proctoring system will not have to re-onboard when the new service launches as long as the exam environment has not changed.
  • Learners who switch computers between exam attempts will need to re-onboard.
• First-time exam writers will have to complete the onboarding process and receive approval before they can complete their exam on their scheduled exam date.
• Learners currently scheduled to write an exam in January 2021 can expect to receive updated instructions by December 23rd, 2020.

Our learners' program experience is important to us and we hope that you're as excited about the updated, simplified process, as much as we are.

Proctortrack will continue to administer virtually proctored exams, however, changes to the process are coming.

Beginning January 2nd, 2021, a mobile phone will no longer be required to act as a second camera during exams. The Mobile Phone App will only be needed to complete the room scan; alternatively, you will also have the option to use a computer webcam.  These changes will simplify the process of connecting with your proctor and setting up to write your exam.

Improving the learner experience is important to us and we are looking forward to the upcoming changes in the process of delivering virtually proctored exams. Further details will be shared in a few weeks.

Learners will be required to complete a Course Extension Request form and provide supporting documentation. Subject to the exceptional circumstances of your case, the extension may or may not be approved. 

If an extension request is not approved, you will be required to re-purchase the course. Please note that regardless of any course extensions, the maximum 24 months to complete the Pre-Registration Phase of the Real Estate Salesperson Program remains in place, starting from the date you gain access to Course 1.  For the Post-Registration phase, regardless of any course extensions, learners must complete all requirements before the end of the initial two-year registration cycle to be eligible to renew registration with RECO.

Access and Availability of Course Materials
A reminder that when accessing courses in the LMS, three dates are displayed as follows:

First Access Date 
•    Learners first gain access to a course on this date.

Recommended Completion Date 
•    In order to stay on track with program progression, this is the date Learners should work towards to complete their course.

Last Access Date 
•    This is the date the course MUST be completed by. 
•    Once completed, the course materials remain available for 12 months.
•    Important Reminder: Course Access Timeframes: 

• Pre-Registration Phase: Courses 1-4 have a five-month last access date for completion.
• Pre-Registration Phase: Course 5 has a one-month last access date.
• Post-Registration Phase: Compliance Course and all electives have a one-month last access date.

Ideally, all Learners should work towards the recommended completion date, or earlier, when planning their time and completing their eLearning Course work. In the case where a Learner needs more time, then the Last Access Date applies. Extensions will require supporting documentation and are only required if a Learner cannot complete the Course by the Last Access Date.
 
We hope that this information will help Learners manage their schedule as they progress through the program. Please remember that course materials remain available for 12 months upon completion of the Course, provided that Learners complete that Course within the access timeframe. 

To learn more about How to Access Completed Courses, please visit the Resources section of the program website.

For more information on program extensions, please review our Curriculum Policy.

Sincerely,

Real Estate Education Program Office 
Humber College 

We wanted to share with you that real estate education programs delivered by Humber will continue to be fully online for the foreseeable future.  

Delivering courses and assessments online for both the Real Estate Salesperson and Real Estate Broker Programs means that Learners can continue to pursue their career goals during these evolving times.

For context, Humber and other post-secondary institutions are offering in-person classes in a limited manner according to government and public health mandates and adhering to provincial and public health authority guidelines. 

Humber is committed to our Learners’ and our staff’s safety, and in-person, on-campus learning will only occur for courses where it is safe and necessary to do so.

Regardless of delivery mode, our Learners will have many opportunities to engage meaningfully with their peers and facilitators using different platforms and technology. 

The Program Office continues to be committed to providing a rich, career-focused education that prepares Learners for future success and we will provide updates as the information becomes available.

Sincerely,
 
Wanda Buote 
Dean, Education & Training Solutions 
Humber College   

The dedicated Proctortrack Support Line is a direct response to your feedback and insights from your interactions with Proctortrack, and we hope that you're as excited as we are about the launch of the new support line.
 
The NEW Dedicated Proctortrack Technical Support Number:
(844) 966-1155
Hours of operation: 
•    Monday to Friday – 8 am to 9 pm EST
•    Saturday to Sunday – 8 am to 7 pm EST

For more information about Dedicated Proctortrack Technical Support please visit our FAQs.

The Program Office is always looking for ways to improve our Learner's experience and greatly appreciate the time you take to provide your feedback.  Your insights are important.

Sincerely,

Real Estate Education Program Office
Humber College

All learners will have to be seated in front of a blank wall when taking a virtually proctored exam. All existing exam delivery rules still apply but in addition, the following rules have been added:

• An indoor, private, and quiet location (learners will not be permitted to write the exam in a room where a clear glass wall would allow their computer screen to be viewed by another individual).
• Learners must be seated so that a blank wall is immediately behind them during testing. Any pictures, artwork or other wall hangings must be removed.
• If there are permanent fixtures that cannot be removed from the wall, the space does not meet the testing space requirements and an alternative must be found.
• If the learner is writing with empty space, or an open room behind them, the space does not meet the testing space requirements and an alternative must be found.

An updated list of exam day protocols can be found in the Examination Policy, please review carefully, and be prepared. Learners with virtual testing spaces that do not meet these requirements will not be approved by the proctor and will not be allowed to proceed to write their exam. All exam reschedules will incur a rescheduling fee.

Coming Soon: In July, virtually proctored exams will require the use of a mobile device to use as a second camera during all virtually proctored exams. More details to follow in an upcoming communication.

Just a reminder, in-person testing at various test center locations is also available and an alternative to virtual proctoring. Please visit the website often to review the options as they are updated regularly.

The Real Estate Education Program, delivered by Humber College is committed to the security and integrity of the program exams. Academic integrity is critical to our institution and all our programs. The real estate profession rests on a foundation of honesty and integrity. Our program seeks to uphold these values and provide learners with the opportunity to develop the skills and knowledge they need to enter the industry.

Regards,

Real Estate Education Program Office
Humber College