Program Policies

Fees, Payments & Refunds Policy

Effective Date: July 1, 2019   Download PDF  

Purpose/Rationale

1. Fees, Payments & Refunds

1.1 Fees

All fees, program and administrative, are listed on the program website and the Learner Portal. All program component fees are due at registration and include any course materials. Registration changes and other services requested by a learner will incur an administrative fee. Administrative fees are due when registration changes are made or other services requested. There are no discounts for any fees.

1.2 Notice of Program Component and Administrative Fee Changes

Changes to program component fees and administrative fees may be made annually and will be announced 1 month in advance and listed on the Learner Portal.

1.3 Refunds

A learner that cancels a program component (course, exam or simulation session) up to (7) days prior to the start date will receive a full refund less an administrative fee. Cancellations that are made less than (7) days in advance are non-refundable.

All refunds are processed in the same method of payment as the original transaction.

Program components that are cancelled by the Real Estate Program Office will receive a full refund without any administrative fee.

The application fee is non-refundable.

1.4 Past Due Accounts

Learners with past due accounts are not eligible to register for any program component and will have their Education Record and any Certificates withheld until the account is paid in full.

1.5 Tax Receipts

Tax receipts are available on the Learner Portal for eligible program components.