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Program Policies

Facilitated Session Policy

Effective Date: January 25, 2020   Download PDF  


1. Facilitated Session Policy

Learners are required to attend all mandatory facilitated sessions, as indicated, such as Simulation Sessions and Wrap-up sessions and pass any associated assessments in order to successfully complete each facilitated session. While the eLearning components are the foundation for all learning, and while they present content in practice-based activities as much as possible, the facilitated sessions will assess and/or provide the experiential application of this knowledge.

1.1. Attendance

Facilitated sessions are mandatory and learners are expected to attend on all days and to arrive on time. Attendance that falls below 80% will result in a failing grade of incomplete and require you to re-book the entire facilitated session and pay the corresponding fees.

Learners who attempt an assessment/exam, where applicable, despite falling below the minimum required attendance for a facilitated component may be subject to applicable sanctions.

In addition to mandatory attendance, learners are required to participate and engage fully in all small group activities. Active learner participation in small group activities is required for attendance — non-compliance is considered an absence.

Learners must comply with all the instructions shared prior to and during their facilitated session. Remote learners must ensure they have acceptable learning conditions, suitable for full learner engagement, participation, and note-taking, using the required resources and/or materials, including full audiovisual presence — non-compliance is considered an absence.

Attendance will be recorded each day and monitored throughout the program. Exceptions will be handled on a case by case basis with supporting documentation as required.

1.2. Facilitated Session Protocol

  • Learners must present a valid, government issued identification bearing a photograph and signature (e.g., passport, driver's license, permanent resident card). The name on the government issued photo identification must match the name on the learner record. A learner is not allowed to attend a facilitated session if the presented identification does not match the name reflected on the learner’s program registration. Failure to have the required identification will result in a failing grade of incomplete.
  • Learners must comply at all times with instructions and rules provided by the facilitators.
  • Breaks will be scheduled at the discretion of the facilitators.
  • Learner Misconduct or Rules and Standards of Conduct infractions during a facilitated session may result in a failing grade of zero. For more details on infractions and sanctions imposed, <See: Learner Misconduct and Rules and Standards of Conduct Policies>
  • Assessments that are part of the facilitated sessions are subject to the Examination Policy.
  • Cell phones, all watches, and other devices are required to be turned off and placed under the learner’s workstation for the duration of the Simulation Session.
  • Smoking is prohibited in all facilitated session locations.
  • Food is not allowed in all facilitated session locations.
  • Children are not allowed in the facilitated session.

1.3. Facilitated Session Accommodation Requests

Learners with disabilities, permanent or temporary, requesting any accommodation must contact the Real Estate Program Office prior to their registration in a Simulation Session. For more information, <See: Accessibility and Accommodations Policy>.

1.4. Facilitated Session Format and Grading

Facilitated session final grades including incompletes and failures are posted to the learner’s Education Record and accessible to the learner via the Learner Portal within (5) five business days. Simulation Session results are not disclosed by phone, email or in-person.

1.4.1. Assessments

Where applicable assessments will consist of multiple-choice questions presented in a scenario-based format and results are reported using a score. Learners must achieve a minimum score of 75 to pass.

Learners with a score below the established passing score have the opportunity to enroll in a Remediation Day and a separate fee applies.

Learners that receive a grade of incomplete are not eligible to attend a Remediation Day and must re-take the full facilitated Session.

1.5. Simulation Session: Remediation Day

Learners will have the opportunity to re-take the Simulation Session assessments during the Remediation Day. Assessments will consist of multiple-choice questions presented in a scenario-based format and results are reported using a score. Learners must achieve a minimum score of 75 to pass.

A failing grade will require the Learner to retake the full Simulation Session and pay all fees. Retakes of partial days are not allowed. Retakes must meet all requirements including program progression time periods.

A learner’s Education Record contains all program component attempts and grades.