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Open House Newsletter Winter 2024

Open House Newsletter Winter 2024

Stay up to date with the Real Estate Salesperson Program. The Winter 2024 edition is now available.

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Explore Program Locations Across Ontario

Explore Program Locations Across Ontario

Humber is working with colleges across Ontario to offer testing services, in-person facilitated review sessions and simulation sessions at these locations.

Join the Conversation

Join the Conversation

Stay in the know with all the latest updates on the program. Join the conversation on InstagramFacebookLinkedIn, and Twitter.

Print Course Material

Print Course Material

We have now made course material available in PDF format.

You can download or print these PDF files to learn or refer to course material offline. To print course material, go to the desired eLearning Module and click on the KMS link in the bottom navigation bar. On the next screen, click on the link that starts with “Print” and is followed by the module name. You can then select the print button in the resulting PDF file.

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Get Expert Coaching and Support

Get Expert Coaching and Support

If you are looking for coaching and support around key concepts covered in the eLearning modules, you can enroll in our optional in-person or virtual facilitated review sessions (FRS).

These sessions are designed to supplement what you have learned in the eLearning modules and provide additional direction on more complex areas of the program. Each FRS runs for three hours covering a number of topics. The FRS sessions are available at a modest price and are offered virtually or in-person at locations across Ontario, based on demand.

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Did you know? Helpful Tips for Learners

Did you know? Helpful Tips for Learners

To access completed courses, login to the Learner Portal and select My Enrollment History. There will be two tabs: Enrolled and Completed. Select the Completed tab to access the courses.

New Feature - Learning Management System Report An Issue

New Feature - Learning Management System Report An Issue

We have introduced a new “Report an Issue” button in the Learning Management System. 

You can click on this button to let us know your comments about course content. We will track and respond to your comments in a timely manner.

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Your Feedback - Report An Issue

Your Feedback - Report An Issue

We would like to thank learners for sending us their feedback through the Report an Issue button on the Learning Management System (LMS). 

Your feedback is important to us. You will receive notifications regarding your feedback in the Messages section on the home page of the LMS. The graphic here illustrates where you can view the notifications.

We review all submissions and provide responses to let you know:

  1. If we have determined that the content is accurate, but we will review for greater clarity
  2. If an inaccuracy was found and has been corrected
  3. If the issue reported requires a change or enhancement to the LMS
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View a List of Locations

View a List of Locations

To see a list of locations offering in-person sessions in your area, please click here.

Access Completed Courses

Access Completed Courses

To access completed courses, login to the Learner Portal and select My Enrollment History. Select the Completed tab to access your completed courses.

Clear Your Cache for System and Course Updates

Clear Your Cache for System and Course Updates

To ensure you are benefiting from the latest updates, please clear your web browser cache periodically.

Report An Issue

Report An Issue

We would like to thank learners for sending us their feedback through the Report an Issue button on the Learning Management System (LMS).

Your feedback is important to us. You will receive notifications regarding your feedback in the Messages section on the home page of the LMS. The graphic here illustrates where you can view the notifications.

We review all submissions and provide responses to let you know:

  1. If we have determined that the content is accurate, but we will review for greater clarity
  2. If an inaccuracy was found and has been corrected
  3. If the issue reported requires a change or enhancement to the LMS
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Register for an Exam

Register for an Exam

Just a reminder that in order to register for an exam, learners must complete the following two steps:

Step 1: Purchase an Exam
Step 2: Book an Exam

To confirm an exam booking, log into the Learner Portal and select My Exams. You will be able to verify your exam date and time, and the location of the booking.

For more questions about booking, rescheduling or canceling exams, please refer to our FAQs here.

Exam location information is posted on our website, including campus maps for several college locations that host exam centers.

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First Five-Day Simulation Session

First Five-Day Simulation Session

The first five-day Simulation Session for our first group of learners recently concluded.

We would like to thank participants for their enthusiasm as they applied information and knowledge from their eLearning courses to live, practical scenarios. Led by facilitators who are experts in real estate, these classroom-based Simulation Sessions are one of the most innovative components of the new Real Estate Salesperson Program. These mandatory Simulations provide learners with the opportunity to practice various elements of real estate transactions.

Here’s what learners had to say about their experience in Simulation Session 1:

“Our instructors have been fantastic at breaking things down step-by-step and using pertinent examples from their vast experience to build our knowledge, understanding and confidence as future real estate salespeople.”

“Great experienced facilitators helped guide us through real-life scenarios. Overall, a valuable learning experience and a surprisingly excellent opportunity to network with other students and salespeople-to-be.”

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Register for a Simulation Session

Register for a Simulation Session

Learners can register for a Simulation Session as soon as they receive a passing grade for the prerequisite Course 3 exam. 

Please be reminded that registration for all Simulation Sessions is only open until three days prior to that session.

Learners must achieve a minimum cumulative passing score of 75 percent across all assessment questions in order to pass the Simulation Session.

Learners who do not meet the passing criteria, are required to register into a Remediation Day. Information about the Remediation Days can be found on the registration page of the program website. There is a $50 cost for each Remediation Day.

To learn more about the Simulation Sessions, click here.

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Complement eLearning with Facilitated Review Sessions

Complement eLearning with Facilitated Review Sessions

We understand that individuals have different learning styles. One way of adding to your learning experience is by participating in an in-person or virtual Facilitated Review Session (FRS).

These optional sessions are designed to provide learners with coaching and direction on the more complex areas of the program. Feedback from learners indicates that having the opportunity to review eLearning course materials with an experienced Real Estate professional has helped to learn and understand concepts and to prepare for exams. They also provide an opportunity to build your network and learn with others in a supportive community.

There are fourteen sessions in total. Courses 2, 3 and 4 have seven, three and four Facilitated Review Sessions, respectively. The FRS is optional to learners who are looking for additional support and are available for a modest price. Learners should select the FRS option when first registering for a Course.

Each individual FRS is three hours long. All sessions address some of the more complex concepts in the e-learning courses under the guidance of an expert facilitator. Activities include small group work, individual activities, guided reviews and debriefs.

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Important Notice from RECO

Important Notice from RECO

Dear Learners,

The Real Estate Council of Ontario (RECO) has posted an important announcement about Simulation Session 2 and the sequencing of program components,

which my impact some learners in the Real Estate Salesperson Program.

Please click here to see the full statement from RECO and what it means for learners. Please contact RECO if you have any questions.

Humber will continue to provide timely updates and information about the program, as it becomes available.

Thank you,

Wanda Buote
Dean, Education & Training Solutions
Humber College

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Update for Humber College Real Estate Salesperson Program

Update for Humber College Real Estate Salesperson Program

Dear Learners,

The Real Estate Council of Ontario (RECO) has posted an important update today, July 3rd, regarding registration which may impact some learners in the Real Estate Salesperson Program.

Please click here to see the full statement from RECO and what it means for learners. Please contact RECO if you have any questions.

Humber will continue to provide timely updates and information about the program, as it becomes available.

Thank you,

Wanda Buote
Dean, Education & Training Solutions
Humber College

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Simulation Session Availability

Simulation Session Availability

Since the launch of virtual Simulation1 on July 6, 2020, and virtual Simulation2 on August 4, 2020, Humber has welcomed hundreds of learners per month to both weekday and weekend Simulation Sessions.

Recently, the program has experienced an increased demand for weekend sessions. Our administration team has adjusted demand projections and planning to enhance weekend capacity for Simulation Sessions. We monitor learner demand daily and add sessions in keeping with resource and timeline considerations. Scheduling decisions involve, for example, the advanced planning for the real estate professionals who have been carefully selected as your facilitators. In addition, the complexity around the variability of learner progression means that you may need to wait for both Exams and Simulation Sessions. A gentle reminder that once sections and waitlist(s) are full, they do not appear on the registration system.

Please note that the program pre-requisite structure has been reinstated, as indicated by our regulatory body, and it is Humber’s responsibility to ensure compliance. Prior to registering in any given Course, Exam, or Simulation Session, learners must successfully complete the corresponding pre-requisite. For example, before registering in Exam 1, a learner must successfully complete Course 1. Similarly, before registering in Course 2, a learner must pass Exam 1; and so on.

We hope that the above scheduling insights will help build understanding that there may be ‘buffer’ time required between program elements while keeping in mind the pre-requisite structure. Please visit www.humber.ca/realestate pre-registration phase or the Real Estate Salesperson Program Path for more information about program progression.

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Tips & Tricks for Internet Connection

Tips & Tricks for Internet Connection

Choppy or distorted internet connections may be happening due to your geographic location and/or overall internet usage, among other reasons.

To help with staying online reliably, our IT and Online Learning teams offer these suggestions:

  • Plan for your meetings and try to join from a location with a reliable, fast, wired internet connection
    • We recommend using an ethernet cable for a wired connection.
    • This cable would connect from your modem straight to your laptop or computer.
  • Mute your microphone when you do NOT need to speak.
    • For example, using a platform such as Zoom, WebEx or Teams will devote a part of your internet connection to audio stream even when you are not speaking. By muting your microphone, you will allow your platform to utilize your internet connection more effectively.
  • Reduce your video resolution settings, especially during proctored exams. Please follow the steps below (these steps may vary depending on what type of personal device you are using).
    • Click “Settings” or the setting icon
    • Click on “Apps”
    • Click on “Video Playback”
    • Check off the box stating “I prefer video to play at a lower resolution”
    • Turn off “Automatically process video to enhance it”
      • OR
    • Click on “Settings”
    • Click on “System”
    • Click on “Display”
    • Click on “Windows HD Colour Settings”
    • Turn off “Stream HDR video”
  • FOR THOSE USING ZOOM: Adjust your HD video in Zoom, please follow the steps below (other online platforms will have similar settings options).
  • From Zoom:
    o   Click the "Home" tab
    o   Click "Settings"
    o   In the Settings window that opens:
    • Click the "Video" tab
    • Uncheck "Enable HD"
    • Close the Settings window
  • Close other unnecessary applications on your computer. 
    • Platforms, such as Zoom, WebEx or Teams, use significant memory and processing power.  Closing other applications, like Netflix or YouTube, will help with your connection.
  • Do NOT start other bandwidth-intensive activities before your video meeting. This will help avoid sharing your internet connection.
    •  Bandwidth-intensive activities include:
      • Large downloads or uploads
      • Streaming videos (e.g. Netflix, YouTube)
      • Gaming systems
      • Cloud backups
      • Cloud file synchronizations
  • Reset your router and modem, if separate, to give your device a break and refresh your internet connection.
  • Reposition your router so that it is closer to where you use the internet the most.
    • This will help with signal reach and internet connection. For larger homes or workspaces, you may also wish to consider using a WIFI extender.
  • When possible, hardwire your laptop, or computer, to a cable connection like an Ethernet. The hard-wired connection will be faster and more reliable.
  • Block ads. Ad media slows down your internet connection.
  • Lastly, check if you have a data cap. If you exceed your data limit your internet provider may restrict your internet speeds.
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Simulation Sessions in Your Own Words

Simulation Sessions in Your Own Words

We’ve received positive feedback and responses from you, our learners, about the Simulation Sessions.

This core component of the program enables you to practice true-to-life real estate transactions and prepares you to be practice-ready on day one. Check out this brief video and hear what some of your fellow learners had to say about their experience with Simulation Session 1.

Watch video >

Please continue to share your feedback on the virtual Simulation Sessions. Overall, many of you are enjoying being able to practice and apply what you have learned in course work in a safe, virtual format under the guidance of expert facilitators.

By actively engaging with your peers and facilitators, you can get the most out of your virtual Simulation Session experience.

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The Real Estate Salesperson Program is Now Completely Online

The Real Estate Salesperson Program is Now Completely Online

August 4, 2020, marked the launch of virtual Simulation Session 2. Now, all active components of the pre-registration phase of the Real Estate Salesperson Program are available online.

Courses 2, 3 and 4 - Consider a Virtual Facilitated Review Session

Courses 2, 3 and 4 - Consider a Virtual Facilitated Review Session

For Courses 2, 3 and 4, you should consider a virtual Facilitated Review Session to discuss eLearning materials and apply them to real-world situations while building your professional network. 

We Are Here to Support You - Content Support Line

We Are Here to Support You - Content Support Line

Our content support line, which is staffed by real estate professionals, are here to help learners navigate difficult concepts and answer any program content questions.

Our subject matter experts will also help you prepare for exams by facilitating exam study review sessions based on your previous exam questions. To download your exam report please visit the link here for instructions. The Humber Real Estate Education telephone number is 416-675-5025 or 1-888-626-3090 (toll-free) Please select option 6 for the Content Support Desk. The hours are Monday to Friday: 8:30am - 8:30pm and Saturday: 8:30am - 5:00pm. Presently our Content Support Desk is working remotely. Please leave a message and our team will return your call in a timely manner.

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Program Delivery Remains Online for Fall 2020

Program Delivery Remains Online for Fall 2020

As Humber and other colleges and universities are opening, they are doing so in a limited manner according to the ministry's mandates. (or ministries')

Subject to the guidance of government and public health authorities, Humber is delivering both interactive online and in-person education for the Fall 2020 term. To give you some context, 60 percent of Humber’s full-time postsecondary programs are fully online, and all electives are online. Our professional learning courses are all delivered online except for a few exceptions that are related to essential service programming. Humber is committed to our learners’ and staff’s safety and in-person on-campus learning will only occur for courses where it is safe and necessary to do so.
 
Seeing as the Real Estate Salesperson pre-registration phase of the program can be delivered remotely, both curriculum and assessments will continue to be delivered online until further notice to mitigate the risks to our learners and staff.
 
We know that this is not ideal for all learners. Our plans to continue offering the in-class component of the program online means that learners can continue to pursue their career goals, rather than put them on hold, during this uncertain time. We have heard from learners who have recently finished the program that being able to continue online helped them stay focused and engaged while completing their studies.
 
Regardless of delivery mode, our learners will have many opportunities to engage meaningfully with their peers and facilitators using different platforms and technology.
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Proctortrack: Virtual Proctoring Update

Proctortrack: Virtual Proctoring Update

December 18, 2020

We are excited about the upcoming change to virtual proctoring as first announced on Dec 4th, 2020! Beginning January 2nd, 2021, the process to connect with Proctortrack will change. 

Here are some important highlights:

  • The process flow has been simplified so you can connect with your proctor and start your exam quicker.
  • The Mobile Phone App will only be used to complete the room scan.
    • It will no longer be required to use the mobile phone as a second camera during an exam.
  • Learners who have already completed the Proctortrack onboarding process with the current proctoring system will not have to re-onboard when the new service launches as long as the exam environment has not changed.
    • Learners who switch computers between exam attempts will need to re-onboard.
  • First-time exam writers will have to complete the onboarding process and receive approval before they can complete their exam on their scheduled exam date.
  • Learners currently scheduled to write an exam in January 2021 can expect to receive updated instructions by December 23rd, 2020.

Our learners' program experience is important to us and we hope that you're as excited about the updated, simplified process, as much as we are.

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Post-Registration Phase of the Real Estate Salesperson Program Has Arrived

Post-Registration Phase of the Real Estate Salesperson Program Has Arrived

Registration opens on December 18th, 2020 at 9:00 am and the eLearning courses will begin on December 19th, 2020.

Read the Full Article
Changes to Proctortrack

Changes to Proctortrack

The program office is excited to announce an upcoming change in the way virtually proctored exams are delivered!

Proctortrack will continue to administer virtually proctored exams, however, changes to the process are coming.

Beginning January 2nd, 2021, a mobile phone will no longer be required to act as a second camera during exams. The Mobile Phone App will only be needed to complete the room scan; alternatively, you will also have the option to use a computer webcam.  These changes will simplify the process of connecting with your proctor and setting up to write your exam.

Improving the learner experience is important to us and we are looking forward to the upcoming changes in the process of delivering virtually proctored exams. Further details will be shared in a few weeks.

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Course Extension Announcement

Course Extension Announcement

Beginning February 1st, 2021, course extension requests will only be granted for extenuating circumstances.  

Learners will be required to complete a Course Extension Request form and provide supporting documentation. Subject to the exceptional circumstances of your case, the extension may or may not be approved. 

If an extension request is not approved, you will be required to re-purchase the course. Please note that regardless of any course extensions, the maximum 24 months to complete the Pre-Registration Phase of the Real Estate Salesperson Program remains in place, starting from the date you gain access to Course 1.  For the Post-Registration phase, regardless of any course extensions, learners must complete all requirements before the end of the initial two-year registration cycle to be eligible to renew registration with RECO.

Access and Availability of Course Materials
A reminder that when accessing courses in the LMS, three dates are displayed as follows:

First Access Date 
•    Learners first gain access to a course on this date.

Recommended Completion Date 
•    In order to stay on track with program progression, this is the date Learners should work towards to complete their course.

Last Access Date 
•    This is the date the course MUST be completed by. 
•    Once completed, the course materials remain available for 12 months.
•    Important Reminder: Course Access Timeframes: 

  • Pre-Registration Phase: Courses 1-4 have a five-month last access date for completion.
  • Pre-Registration Phase: Course 5 has a one-month last access date.
  • Post-Registration Phase: Compliance Course and all electives have a one-month last access date.

Ideally, all Learners should work towards the recommended completion date, or earlier, when planning their time and completing their eLearning Course work. In the case where a Learner needs more time, then the Last Access Date applies. Extensions will require supporting documentation and are only required if a Learner cannot complete the Course by the Last Access Date.
 
We hope that this information will help Learners manage their schedule as they progress through the program. Please remember that course materials remain available for 12 months upon completion of the Course, provided that Learners complete that Course within the access timeframe. 

To learn more about How to Access Completed Courses, please visit the Resources section of the program website.

For more information on program extensions, please review our Curriculum Policy.

Sincerely,

Real Estate Education Program Office 
Humber College 

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Program Update: In-Person Learning

Program Update: In-Person Learning

Humber College recently shared information with its post-secondary students about expected academic delivery for Summer and Fall 2021, including a mix of in-person and online classes. 

We wanted to share with you that real estate education programs delivered by Humber will continue to be fully online for the foreseeable future.  

Delivering courses and assessments online for both the Real Estate Salesperson and Real Estate Broker Programs means that Learners can continue to pursue their career goals during these evolving times.

For context, Humber and other post-secondary institutions are offering in-person classes in a limited manner according to government and public health mandates and adhering to provincial and public health authority guidelines. 

Humber is committed to our Learners’ and our staff’s safety, and in-person, on-campus learning will only occur for courses where it is safe and necessary to do so.

Regardless of delivery mode, our Learners will have many opportunities to engage meaningfully with their peers and facilitators using different platforms and technology. 

The Program Office continues to be committed to providing a rich, career-focused education that prepares Learners for future success and we will provide updates as the information becomes available.

Sincerely,
 
Wanda Buote 
Dean, Education & Training Solutions 
Humber College   

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Proctortrack Update: NEW Dedicated Support Line

Proctortrack Update: NEW Dedicated Support Line

The Program Office is excited to announce a NEW Dedicated Proctortrack Learner Support Line!

The dedicated Proctortrack Support Line is a direct response to your feedback and insights from your interactions with Proctortrack, and we hope that you're as excited as we are about the launch of the new support line.
 
The NEW Dedicated Proctortrack Technical Support Number:
(844) 966-1155
Hours of operation: 
•    Monday to Friday – 8 am to 9 pm EST
•    Saturday to Sunday – 8 am to 7 pm EST

For more information about Dedicated Proctortrack Technical Support please visit our FAQs.

The Program Office is always looking for ways to improve our Learner's experience and greatly appreciate the time you take to provide your feedback.  Your insights are important.

Sincerely,

Real Estate Education Program Office
Humber College

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Open House: February 2021 Edition

Open House: February 2021 Edition

Please click here to access the newsletter for important information on the Real Estate Broker Program, Post-Registration Phase of the Real Estate Salesperson Program, Proctortrack updates and more.

November 2 - Humber statement about Learner Misconduct

November 2 - Humber statement about Learner Misconduct

The Real Estate Education Program, delivered by Humber College takes matters of academic misconduct seriously.

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December 2021 - January 2022 Winter Holiday Schedule

December 2021 - January 2022 Winter Holiday Schedule

As we look ahead to the upcoming holiday season, we wanted to let you know about key dates and update you on the availability of services.

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Winter 2022 Update

Winter 2022 Update

As we have throughout the pandemic, Humber continues to follow government and Public Health guidelines and directives and respond when there are increases in COVID-19 cases.

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Humber statement about Learner Misconduct

Humber statement about Learner Misconduct

The Real Estate Education Program, delivered by Humber College takes matters of academic misconduct seriously.

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Humber Statement about Academic Integrity

Humber Statement about Academic Integrity

As a follow up to the December 20 update, we would like to remind learners why academic integrity matters.

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Spring 2022 Update

Spring 2022 Update

The mask mandate at Humber College and the University of Guelph-Humber will remain in place until May 31, 2022.

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Requirements for the Virtual Environment Will Change

Requirements for the Virtual Environment Will Change

Beginning June 27, 2022, the requirements for the virtual testing environment will change. Stricter rules regarding the space/room where a learner takes their exam will take effect.

All learners will have to be seated in front of a blank wall when taking a virtually proctored exam. All existing exam delivery rules still apply but in addition, the following rules have been added:

  • An indoor, private, and quiet location (learners will not be permitted to write the exam in a room where a clear glass wall would allow their computer screen to be viewed by another individual).
  • Learners must be seated so that a blank wall is immediately behind them during testing. Any pictures, artwork or other wall hangings must be removed.
  • If there are permanent fixtures that cannot be removed from the wall, the space does not meet the testing space requirements and an alternative must be found.
  • If the learner is writing with empty space, or an open room behind them, the space does not meet the testing space requirements and an alternative must be found.

An updated list of exam day protocols can be found in the Examination Policy, please review carefully, and be prepared. Learners with virtual testing spaces that do not meet these requirements will not be approved by the proctor and will not be allowed to proceed to write their exam. All exam reschedules will incur a rescheduling fee.

Coming Soon: In July, virtually proctored exams will require the use of a mobile device to use as a second camera during all virtually proctored exams. More details to follow in an upcoming communication.

Just a reminder, in-person testing at various test center locations is also available and an alternative to virtual proctoring. Please visit the website often to review the options as they are updated regularly.

The Real Estate Education Program, delivered by Humber College is committed to the security and integrity of the program exams. Academic integrity is critical to our institution and all our programs. The real estate profession rests on a foundation of honesty and integrity. Our program seeks to uphold these values and provide learners with the opportunity to develop the skills and knowledge they need to enter the industry.

Regards,

Real Estate Education Program Office
Humber College

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Fee Increase Announcement - Effective January 2023

Fee Increase Announcement - Effective January 2023

As of January 1, 2023, the first price increase to all program components of the Real Estate Education Programs will be implemented. More Details

December 2022 - January 2023 Winter Holiday Schedule

December 2022 - January 2023 Winter Holiday Schedule

As we look ahead to the upcoming holiday season, we wanted to let you know about key dates and update you on the availability of services.

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Open House Newsletter

Open House Newsletter

Stay up to date with the Real Estate Salesperson Program. The March 2023 edition is now available.

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Open House Newsletter June

Open House Newsletter June

Stay up to date with the Real Estate Salesperson Program. The June 2023 edition is now available.

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Open House Newsletter October

Open House Newsletter October

Stay up to date with the Real Estate Salesperson Program. The Ocotber 2023 edition is now available.

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Trust in Real Estate Services Act (TRESA)

Trust in Real Estate Services Act (TRESA)

The Ontario government is introducing reforms to the Real Estate and Business Brokers Act (REBBA) that are being implemented in a phased approach.

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Open House Newsletter December 2023

Open House Newsletter December 2023

Stay up to date with the Real Estate Salesperson Program. The December 2023 edition is now available.

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