Frequently Asked Questions

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"How will I be notified in the event of an emergency?"

The Department of Public Safety sends all emergency notifications via the Humber Guardian app.

More info can be found here. (link opens new window)

Humber Alerts

"Where is my data stored?"

Please review our privacy statement, available on our website.

"How to cancel my SMS subscription?"

Users can cancel their subscription to Humber Alert SMS service at any time by texting STOP PORTAL to 22898.


"What do I do if someone else has a lock on the locker assigned to me?"

North Campus

Advise Dispatch (front desk security by the main entrance of Humber College) that there is a lock on the locker assigned to you; provide proof that that you have purchased that locker and show your student I.D.

Lakeshore Campus

Advise the security guard stationed at M106 that there is a lock on the locker assigned to you; provide proof that you have purchased that locker and show your student I.D.

Within 48 hours, that lock will be removed.

"What happens if I do not remove my stuff at the end of the year?"

After the deadline, your lock will be cut. The contents are kept in storage for one month and then donated to charity.

"What do I do if my locker is vandalized?"

Advise a security guard or call 416-675-8500

"Does Humber supply a lock?"

No, you need to supply your own lock. We advise using a pad lock to protect your belongings.

"When can I get a refund for my locker?"

The last day to cancel your locker and receive a refund is the tenth business day after the first day of the purchase of your locker. After this point, you may still cancel your locker, but you will not receive a refund.

"What should I do if someone breaks into my locker?"

If someone forcefully enters your locker, it is a criminal act and needs to be reported to security. Please contact security at 416.675.8500 as soon as possible.

Please be advised that Humber does not accept responsibility for the loss, damage, or removal of locks or contents of lockers under any circumstances so we recommend not keeping valuable items in your locker.

"Does the college have the right to access my locker without my permission? "

Humber College reserves the right to access lockers at its sole discretion if there is a suspected security risk. Security has the right to enter a locker at any time should they suspect it contains items that puts the college environment in danger.

Any criminal activity will be reported to police. Humber College is required to provide police with access in the event of a criminal investigation.

"I logged on to SRS but it won’t allow me to purchase locker, why not?"

In order to register and pay for parking, you must have paid your program fees. If you have outstanding fees, you will not see the Parking and Locker tab on MyHumber.

"I would like to transfer my locker, how can I do that?"

Provided there is space available, you can transfer to a different locker. To do so, please with your name, student number, and a valid reason for the requested transfer. 

Do NOT assume an empty locker is open and available. Unpaid lock and locker contents will be bagged and placed in locker content storage.

Locker rentals are preallocated to specific buildings and areas due to program equipment requirements and/or classroom locations.

You may not be able to transfer to the locker you prefer if it is in a specific program's locker area.