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Content Support Desk Facilitators - Humber Polytechnic
Resources for Real Estate Education Program
Learner Resources
Content Support Desk Facilitators (CSD)
Content Support Desk Facilitators Information
How-Tos
How to Access Completed Courses
Browser and System Requirements
Print or Download PDFs from LMS
General Tips for Success
How to Access the Exam Report
Self Service Password Reset (SSPR)
How to print your Education Record
Learner Management System (LMS)
LMS Resources
Sim 1
Simulation Session Knowledge Readiness
Simulation Materials
How to Join Virtual Simulation
How to Join Virtual Simulation
Mandatory Technical Requirements for Simulation Sessions
How to Get Started with Zoom
How to Set-Up Zoom
Create Your Own Zoom Account
Access the Zoom Testing Platform
Create an Effective Zoom Workspace
Using Zoom Controls
Share Content on Zoom
Collaborate on Zoom
How to Practice on Zoom
Zoom Performance Checklist
FAQ's & Helpful Hints
How to Join In-Person Simulation
Simulation Session Agenda
Simulation Assessment Day
Remediation Day
Sim 2
Simulation Session Knowledge Readiness
Simulation Materials
How to Join Virtual Simulation
How to Join Virtual Simulation
Mandatory Technical Requirements for Simulation Sessions
How to Get Started With Zoom
How to Set-Up Zoom
Create Your Own Zoom Account
Access the Zoom Testing Platform
Create an Effective Zoom Workspace
Using Zoom Controls
Share Content on Zoom
Collaborate on Zoom
How to Practice on Zoom
Zoom Performance Checklist
FAQ's & Helpful Hints
How to Join In-Person Simulation
Simulation Session Agenda
Simulation Assessment Day
Remediation Day
Broker Wrap-Up
Broker Wrap-Up Knowledge Readiness
Mandatory Technical Requirements for Broker Wrap-Up
Mandatory Technical Requirements for Broker Wrap-Up
Technical Objectives
How to Get Started with Zoom
How to Set-Up Zoom
Create Your Own Zoom Account
Access the Zoom Testing Platform
Create an Effective Zoom Workspace
Using Zoom Controls
Course Materials on Zoom
Share Content on Zoom
Collaborate on Zoom
How to Practice on Zoom
Zoom Performance Checklist
FAQ's & Helpful Hints
How to Join Broker Wrap-Up and Access Materials
Broker Wrap-Up Agenda
Facilitated Review Session (FRS) (Optional)
Facilitated Review Session Descriptions
Mandatory Technical Requirements for FRS
Mandatory Technical Requirements for Facilitated Review Sessions
Technical Objectives
How to Get Started with Zoom
How to Set-Up Zoom
Create Your Own Zoom Account
Access the Zoom Testing Platform
Create an Effective Zoom Workspace
Using Zoom Controls
Course Materials on Zoom
How to Practice on Zoom
Zoom Performance Checklist
FAQ's & Helpful Hints
How to Join FRS and Access Materials
Virtual Proctoring
Learner Guide: How to use Proctortrack for Live Proctored Exams
Onboarding Exam Process
Interprovincial Challenge
Interprovincial Challenge Overview
Broker Qualifying Exam
How to Access Study Materials
Tax Receipts
How to Access Your T2202 Tax Receipt
Content Support Desk Facilitators (CSD)
Content Support Desk (CSD) facilitators are available from Monday to Saturday to help you with course content, concepts and/or topics. To contact Content Support Desk facilitators, please follow the instructions below:
- Hours of Operation:
- Monday to Friday 8:30 a.m. - 8:30 p.m. and
- Saturdays 8:30 a.m. - 5:00 p.m.
- Call 416-675-5025; select option 6
- In the event a CSD facilitator is unavailable to take your call, please leave a voicemail message that includes:
- Your name, learner ID#, and phone number
- What day/time you would prefer to have the facilitator return your call (if not immediately)
- The course/module/lesson/page number that your question(s) pertain to and a CSD facilitator will be in contact with you during CSD hours
At Humber Polytechnic, your success is our priority. If you require additional support, please start with Learner Resources and/or FAQs. This will help you identify the level of support you require and refer you to the right person or service to support your needs.
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