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How can employees get support for any question or discrepancy on their absence balance (sick or vacation day)?

Note: This article is applicable to Full-time Support staff only. 

Employees can get support for any discrepancies in their absence balance through one of the following methods:​

  1. If the discrepancy is regarding an incorrect day entry (i.e. a vacation day was entered as a sick day), then the employee must work with their manager to correct this. If the manager is unsure how to do this, they should contact People(s) & Culture for assistance.​
  2. If the discrepancy is regarding their accrual rate or vacation balance, then they must contact the HR Support Centre by dialling (416) 675-5001.
Last Updated OnNovember 25, 2024