How can we help?

On this page you will find process related information & communications, helpful tips & tricks, FAQs and more. To get started, use the search box below to search for a topic you would like information on or simply select a category below, from the left navigation bar.

Learn how to perform an action within HRMS | Administrative Forms | HR Support Centre

How to Onboard a New Employee


An offer must be created by the manager, approved and extended to the candidate by HR, and accepted by the candidate, and HR has to move the candidate to the ‘Hire/HRIS’ step/status which processes their employee record within HRMS.

Once the employee record has been processed within HRMS, it will go to Banner to create a username (an ‘N’ number for new employees). Generating a username takes approximately 24 hours from when the above process steps are complete.

Once the username is generated, the candidate will receive an email with their Humber login credentials. The manager and delegate will receive an email that includes the new hire’s username which can then be used to complete the IT Onboarding Form. 

How to perform this action: 

You must complete the items in the Onboarding Checklist, including completing the IT Onboarding Form for new employees:

Note: The IT Onboarding Form cannot be completed until the manager and delegate receive the email with the new hire’s username (generally an ‘N’ number). If the manager or delegate does not receive the email, the new hire’s username can be found in Outlook by following these steps:

  1. In Outlook, on the Home tab, click ‘Address Book’
  2. Type the employee’s name in the search function
  3. When their name is highlighted, scroll to the right
  4. Under the ‘Alias’ column, their username will be listed

Next steps in the process:

Once the candidate has accepted their offer, they will receive an email to access their onboarding process which is an informational process that includes information about Humber or the University of Guelph-Humber, benefits (if applicable), mandatory training, policies and collective agreements, and a checklist of important activities to complete on day 1 and within their first week and month.

Please support your new hire to ensure they have completed the following important tasks:

Helpful Resources: 


Contact the HR Support Centre if you require support for this process: