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What is the difference between the Record of Employment and Letter of Employment?

Record of Employment (ROE) – this is a standard government report on a specified form that the employer is required to submit to Service Canada online and cc hard copy to employee when they leave the employment. This will indicate duration of employment, earnings, reason for leaving etc. Employment Insurance requires this report  to process  the employee’s Employment Insurance claim. This is mandatory and is issued by payroll once the employee has left their employment.

Letter of Employment (LOE) – This is a letter of employment verification issued on Humber letterhead by Comp & Ben, upon request by the employee. This will indicate the employee’s status of employment, start date, end date if applicable, title and current salary. This is normally requested for opening a bank account or other bank related transactions, mortgage application, and other legal transactions. Please contact the Support Centre to request this document.

Note: When requesting a Letter of Employment, it is mandatory that you provide an email address for all e-form requests as well as phone requests to the Support Centre. This allows for verification and will streamline the process.

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