When you contact the HR Support Centre, the HR Support Analyst will either respond immediately to your inquiry, redirect you as needed or they may need to open a ticket on your behalf which will require further investigation by other members of our team. If a ticket is created for you, our team will assess it and follow-up with you within two (2) business days to provide you with a resolution or contact you for additional information.

Please note, the time frame to resolve the inquiry is dependent on the complexity of the inquiry.